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Shift Supervisor

PLS4655 S. Ashland Ave., Chicago, IL
On-site Full-time

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Qualifications

High school diploma or equivalent; Associate's or Bachelor's degree preferredPrevious experience in a supervisory role, preferably in retail or customer serviceStrong leadership skills with a focus on customer satisfactionAbility to coach and motivate team members to reach their full potentialExcellent communication and interpersonal skillsKnowledge of financial services regulations and compliance is a plusProficiency in cash handling and transaction processing

About the job

This position is located at 4655 S. Ashland Ave., Chicago, IL 60609

About PLS®:

At PLS, we believe you deserve better!® Founded in 1997, PLS – which stands for People, Location, Service – is a premier retail provider of financial services dedicated to enhancing the lives of our customers. Headquartered in Chicago, we operate over 200 financial service centers across 12 states. Our check cashing stores offer convenient financial products designed to meet the everyday needs of our customers. While many customers have traditional banking relationships, they choose PLS for our accessible, transparent, and often more affordable services.

Position Overview:

As a Shift Supervisor, you will play a pivotal role in leading our team to deliver exceptional customer service while achieving operational and financial objectives. You will perform all duties of a Customer Service Representative and assist the Assistant Store Manager with daily operations. In the absence of the Store Manager and Assistant Store Manager, you will be responsible for overseeing all team members and ensuring compliance with our policies and procedures.

About PLS

PLS® is a dynamic financial services provider committed to putting our customers first. With a vast network of locations and a dedicated team, we pride ourselves on offering accessible and affordable financial solutions. Our culture encourages growth and development, making PLS not just a workplace, but a community where employees can thrive.

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