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Site Operations Process Associate

ZiplineSouth San Francisco, California, USA
On-site Full-time $100K/yr - $120K/yr

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Experience Level

Entry Level

Qualifications

Ideal candidates will possess a strong analytical mindset, exceptional attention to detail, and a keen interest in data-driven decision-making. Proficiency in data visualization tools and experience with dashboard creation will be highly advantageous. A background in operations or logistics is preferred but not mandatory.

About the job

Zipline runs a large autonomous logistics network, delivering medicine, food, and essential goods across four continents. The company’s technology strengthens supply chains and reduces congestion, completing a delivery every 30 seconds and logging over 140 million commercial autonomous miles. Customers include healthcare providers, governments, retailers, and global organizations that depend on Zipline for critical deliveries and expanded economic access.

This South San Francisco-based position centers on supporting operations using data and process insights. The Site Operations Process Associate helps build and maintain dashboards, monitors performance metrics, and escalates operational concerns to the right teams. Relocation support is available for those moving to the area.

Key responsibilities

  • Develop and maintain dashboards to track operational metrics and performance.
  • Ensure dashboards remain accurate, user-friendly, and relevant to team needs.
  • Refine reporting processes by improving metrics and enhancing data visibility.

Who succeeds in this role

This position fits someone who is analytical, detail-oriented, and enjoys using data to improve processes and keep stakeholders informed.

About Zipline

Zipline is revolutionizing logistics through innovative drone technology, ensuring timely delivery of essential goods and healthcare supplies across the globe. With a commitment to sustainability and efficiency, Zipline operates an expansive and reliable autonomous logistics network.

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