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Social and Community Manager

dexmateSanta Clara Office
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsBachelor's Degree in Marketing, Communications, or a related fieldProven experience in social media management and community engagementStrong understanding of social media platforms and best practicesExcellent communication and interpersonal skillsAbility to translate technical concepts into engaging contentStrong analytical skills and experience using data to drive strategy

About the job

About the Role

Join dexmate as a Social & Community Manager, where your mission will be to elevate our brand voice, establish a significant presence in the industry, and connect with our expanding audience.

In this pivotal role, you will be responsible for managing our representation across social media platforms and within technical communities, transforming our technology into captivating and accessible content while fostering enduring trust with developers, engineers, and enterprise clients.

You will collaborate closely with Product Marketing, Content, and Leadership teams to ensure that our messaging is consistently delivered and effectively reaches our target audience.

What You'll Do

Social Media Strategy & Execution

  • Oversee and enhance dexmate’s presence on key social media platforms

  • Develop and implement a cohesive content calendar that aligns with overall marketing strategies

  • Create and optimize posts to drive engagement, increase brand awareness, and generate traffic

  • Spot and leverage high-impact or viral content opportunities, collaborating with the Content team to develop and promote them

Content Amplification

  • Work with Product Marketing and Content teams to disseminate:

    • Product launches

    • Case studies

    • Demo videos

    • Thought leadership articles

  • Transform technical content into engaging, platform-specific formats

Community Building & Engagement

  • Craft strategies to expand our community while ensuring quality interactions and alignment with dexmate’s brand ethos

  • Foster and maintain a dynamic community of developers, engineers, and industry experts

  • Actively engage with community members online to encourage meaningful discussions

  • Monitor, respond to, and facilitate conversations to sustain a vibrant, active community

  • Identify, nurture, and cultivate relationships with early adopters, advocates, and partners

  • Plan and execute activities, events, and initiatives that promote engagement, retention, and growth

Brand Voice & Storytelling

  • Contribute to defining and upholding a consistent, authentic brand voice

  • Ensure all social communications reflect dexmate’s positioning and values

About dexmate

dexmate is an innovative technology company dedicated to providing cutting-edge solutions that empower developers and engineers. Our commitment to quality and community engagement sets us apart in the industry.

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