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Solutions Engagement Manager for Data Centre Operations

xcellinkManila, National Capital Region, Philippines
On-site Full-time

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Experience Level

Manager

Qualifications

Benefits: Opportunities for career progression and engagement with exciting Data Centre projects, collaborating with diverse external teams.

About the job

Join xcellink as a Solutions Engagement Manager specializing in Data Centre operations. In this pivotal role, you will oversee the delivery of operational services within a Data Centre, managing facilities and teams, nurturing client relationships, and leading project engagements to ensure top-tier performance.

Key Responsibilities:

  • Optimize and deliver outsourcing services to enhance Data Centre operational efficiency through innovative Technology, Tools, and Transformational Strategies.
  • Engage with clients to understand their requirements, providing strategic insights and effective project leadership.
  • Ensure the maintenance of safe, secure, and efficient Data Centre environments.
  • Lead and mentor teams of Data Centre technicians, engineers, and support staff in managed service operations.
  • Develop and maintain robust client relationships, acting as the primary point of contact.
  • Contribute to the strategic development of projects with your expertise in technical consultancy.
  • Identify opportunities for upselling and growth within client engagements.

Qualifications:

  • A Bachelor’s degree or higher in a related field.
  • At least 5 years of current experience in customer service or technical consultancy, with a focus on Data Centre and project management.
  • Relevant professional certifications such as CDCS, CDCE, or CDFOM.
  • Strong problem-solving abilities and a background in project management.
  • Proven experience in negotiating contracts, managing vendor relationships, and overseeing procurement for Data Centre needs.
  • In-depth knowledge of Data Centre operations and best practices, with proficiency in managing large-scale or hyperscale infrastructure.
  • Familiarity with emerging technologies like AI, digital twin, and big data is advantageous.
  • A willingness to travel as necessary.

If you are a proactive individual with excellent communication skills and a passion for optimizing Data Centre operations, we encourage you to apply. Become a key player in our success story!

Only shortlisted candidates will be contacted.

About xcellink

xcellink is at the forefront of providing innovative solutions in the data centre sector. Our commitment to excellence drives our success and ensures that we deliver high-quality services to our clients.

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