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Solutions Engineer - EMEA

BitwardenRemote, EMEA
Remote Contract

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Experience Level

Experience

Qualifications

Ideal candidates will possess:Experience functioning as a Subject Matter Expert (SME) in relevant technologiesAbility to conduct engaging product demonstrations and handle technical Q&A sessionsExperience attending deal cadence calls with Sales Account Executives to monitor pre-sales proof-of-concept progressCapability to relay product feedback and feature requests to Product and Engineering teamsSkills to assist account executives in presenting new or upcoming product features to customersExperience in creating scripts, integrations, and examples for customer testing during pre-salesAbility to develop account strategies with the Sales Team to grow and close sales pipelinesExperience in tracking competitive landscapes and providing technical insights to account executives and prospects

About the job

Bitwarden is dedicated to enabling enterprises, developers, and individuals to securely store and share sensitive information. Our transparent, open-source approach to password management, secrets management, and advancements in passwordless and passkey innovations ensures users can implement comprehensive security practices across all online interactions. Established in 2016 and headquartered in Santa Barbara, California, Bitwarden enjoys the support of a passionate global community of security experts and enthusiasts.

We are committed to providing an exceptional experience for all Bitwarden users when accessing their sensitive data. Our Solutions Engineering team collaborates closely with the Integration Engineering and Sales teams to facilitate meaningful engagements with our products for both current users and potential customers. Our primary objective is to equip users with the knowledge and skills necessary for effective acquisition and implementation of our solutions. Team members are expected to possess extensive product knowledge, outstanding technical skills, exceptional grammar, meticulous attention to detail, and the ability to simplify complex concepts. Success is evaluated based on diligence, precision, transparency, customer feedback, and adoption rates.

We are in search of a server and cloud technology enthusiast, who excels at both communication and deployment of these technologies. In this role, you will become a Bitwarden product expert, addressing business inquiries related to our offerings, providing solutions for technical challenges, designing proof-of-concept systems, ensuring customer satisfaction, and instilling confidence in prospects considering Bitwarden.

Please note that until Bitwarden establishes a business entity in EMEA, this position will be filled by a full-time contractor.

About Bitwarden

Bitwarden empowers users through its innovative and secure solutions for password management and sensitive data handling. Our open-source platform and dedicated community support deliver robust security practices that are easy to implement and maintain across various online activities.

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