Store Operations Manager (General Manager)
Insomnia CookiesBoston MA (downtown)
On-site Full-time
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Experience Level
Manager
Qualifications
We are looking for candidates who possess the following skills and qualifications:Strong leadership and interpersonal skills. Experience in retail or food service management preferred. Ability to thrive in a fast-paced environment. Passion for delivering exceptional customer service. Strong organizational and multitasking abilities.
Join the exciting team at Insomnia Cookies as we launch our new location in the vibrant downtown area of Boston, MA! We are on the lookout for dynamic and hospitality-driven individuals ready to thrive in a fun, entrepreneurial environment. This role promises exceptional training, mentorship, and rapid career advancement opportunities, alongside a path to achieving impressive sales success!
Compensation & Sweet Perks:
· Competitive base salary plus quarterly bonus potential.
· $50 monthly stipend for cellphone data plans.
· Comprehensive benefits package including medical, dental, vision, and pet insurance.
· 401K with matching contributions.
· Generous PTO including 2 weeks vacation, 2 Insomnia Personal Days of Wellness, and paid sick leave.
· Access to our unique Cookie College training platform.
· Enjoy free cookies, exciting swag, and more!
Core Responsibilities:
· Recruit, mentor, and develop a diverse team, including Shift Leaders, Cookie Crew, and Delivery Drivers.
· Ensure exceptional food quality, customer service, and store cleanliness through effective team leadership.
· Foster a culture of excellence focusing on cookie quality, customer satisfaction, and team member growth.
· Manage inventory to uphold strict control measures.
· Plan and execute engaging local marketing initiatives.
About Insomnia Cookies
Insomnia Cookies is a rapidly expanding company known for its delicious late-night cookie deliveries and fun atmosphere. We pride ourselves on providing our customers with a unique experience and our team members with opportunities for professional development.
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