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Strategic Account Manager for SMEs - France

AirwallexFR - Paris
On-site Full-time

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Experience Level

Manager

Qualifications

We are looking for individuals with a passion for driving customer success, strong analytical skills, and the ability to communicate effectively with diverse stakeholders. Experience in account management, particularly in the SME sector, will be advantageous. You should have a proven track record in driving product adoption and revenue growth, along with a deep understanding of financial technologies and payment solutions.

About the job

About Airwallex

Airwallex is a groundbreaking unified payments and financial platform designed for global businesses. With our state-of-the-art proprietary infrastructure and software, we empower over 200,000 businesses globally, including renowned companies such as Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions cover a wide range of services from business accounts and payments to spend management and embedded finance at an international scale.

Founded in Melbourne, we boast a team of over 2,000 innovative professionals in tech, operating across 26 offices worldwide. With a valuation of US$8 billion, backed by prestigious investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments landscape. If you are ready to embark on the most ambitious journey of your career, we invite you to join us.

What We Value

We seek dynamic builders who exhibit founder-like energy and are eager to make a significant impact. If you possess strong expertise in your role, a sharp intellect, and are driven by our mission and operating principles, you'll thrive here. You are quick to act, exercise sound judgment, and harness curiosity to explore deeply. Your decision-making is grounded in first principles, effectively balancing speed with rigor.

Collaboration and humility are key to your approach; you transform innovative ideas into tangible products and ensure tasks are completed efficiently. Leveraging AI, you enhance productivity and expedite problem-solving. In this role, you will tackle complex issues alongside exceptional teammates and elevate your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.

We are on the lookout for a high-energy, results-oriented Strategic Account Manager (SME) to join our team in France. This role presents a unique opportunity to become a founding member of our expanding Airwallex team, focusing on scaling our high-growth SME accounts.

Your responsibilities will encompass managing a strategic portfolio of 50+ SME accounts acquired by our Sales team. Your mission will be to drive growth, maximize Net Revenue Retention (NRR), and foster deep product adoption. This role demands exceptional efficiency and a keen eye for upsell opportunities, serving as a vital link between customers and our product team to ensure our solutions effectively address real-world business challenges.

About Airwallex

Airwallex is a leading fintech company that empowers businesses with innovative payment solutions, enabling them to thrive in a global marketplace.

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