Strategic Account Manager - Gaming Sector

GBGManchester, New Hampshire, United States

On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this role, you should possess:A proven track record in account management or sales within the gaming or technology sectors. Strong understanding of identity verification, fraud prevention, and compliance in the gaming industry. Exceptional communication and interpersonal skills, with the ability to engage with stakeholders at all levels. Strategic thinking and problem-solving abilities to navigate complex client needs. Experience collaborating with cross-functional teams to drive product development and customer satisfaction.

About the job

Location: Manchester, New Hampshire, United States

About GBG

GBG helps people and businesses connect safely in the digital world. For over 30 years, GBG has focused on making digital access secure and rewarding for authentic individuals everywhere. The company’s technology uses reliable data to verify identity and address, supporting safe digital experiences regardless of age, location, or background.

About the Global Gaming Team

GBG’s Global Gaming team partners with top operators, platforms, and technology providers in online gaming and sports betting. The team helps clients navigate complex regulations, fight fraud, and deliver secure, trustworthy player experiences. Working in a highly regulated sector, the team values innovation, trust, and compliance.

Role Overview: Strategic Account Manager - Gaming Sector

This role works closely with the Global Gaming Director to drive revenue growth across GBG’s Gaming client portfolio. The Strategic Account Manager acts as a key partner for clients, strengthening relationships and identifying new opportunities through upselling, cross-selling, and introducing additional GBG solutions. The position supports long-term partnerships and helps maximize the impact of GBG’s identity, fraud, and trust products within the gaming industry.

What You Will Do

Build strong client relationships by helping Gaming customers address business challenges and adapt to changing needs.
Explain the value and commercial benefits of GBG’s identity, fraud, and trust solutions.
Lead and grow GBG’s largest identity accounts, offering strategic guidance and sales support for complex deals.
Serve as the main point of contact for clients, engaging with stakeholders at both strategic and operational levels.
Work with teams across Product, Customer Success, Pre-Sales, and Marketing to ensure customer insights inform the product roadmap.
Partner with Legal to support contract negotiations and close commercial agreements.
Help develop and execute account strategies to meet or exceed revenue targets.
Represent GBG at industry events and conferences.

About GBG

GBG is committed to empowering individuals and businesses through technology that enhances digital trust and safety. Our extensive experience and innovative solutions position us at the forefront of the identity and fraud prevention sector, enabling our clients to thrive in a digital-first world.

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