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Join our innovative team at natter, where your expertise will help us elevate customer experiences to new heights. As a Strategic Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their goals with our solutions. Your insights and leadership will guide clients through their journey, fostering long-term relationships and driving satisfaction. If you are passionate about customer success and eager to make an impact, we want to hear from you!
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Search for Strategic Customer Success Manager at Samsara | Remote
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Who We AreSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, empowering organizations reliant on physical operations to leverage Internet of Things (IoT) data. Our mission is to provide actionable insights that enhance safety, efficiency, and sustainability across various industries, including agriculture, construction, field service…
Who We AreSamsara (NYSE: IOT) is a leader in the Connected Operations™ Cloud space. Our platform empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data, translating it into actionable insights that enhance operational efficiency. We are dedicated to advancing the safety, efficiency, and sustainability of the physical operations that constitute the backbone of the global economy, which represents over 40% of global GDP. Our focus spans crucial industries such as agriculture, construction, field services, transportation, and manufacturing, and we are passionate about driving their digital transformation at scale.At Samsara, you will be part of a team that is redefining the future of physical operations, contributing to a diverse range of innovative product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, we offer you the autonomy and support to make significant contributions as we build for long-term success.About the Role:As an Enterprise Customer Success Manager, you will take over after our Implementation team, collaborating closely with our top-tier customers to understand their fleet operations and unique challenges. Your role will involve advising them on how to tailor Samsara's offerings to meet their specific needs, thereby establishing yourself as their long-term partner.This position is inherently cross-functional, requiring you to work alongside various teams including Sales, Support, Sales Engineering, and Product, providing you with a holistic view of the dynamics within a hyper-growth company.This is a remote position available to candidates residing in the US, excluding the SF Bay Area (CA), NYC Metro (NY), and Washington DC Metro.
About UsSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, empowering organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational enhancements. Our mission is to enhance the safety, efficiency, and sustainability of the essential operations that drive our global economy. Covering over 40% of global GDP, industries such as agriculture, construction, field services, transportation, and manufacturing are the backbone of our planet, and we are thrilled to facilitate their digital transformation at scale.Joining Samsara means you will play a pivotal role in defining the future of physical operations within a team dedicated to shaping innovative product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you will enjoy the autonomy and support needed to make a lasting impact as we build for the future.Role Overview:The Customer Success team is instrumental in ensuring that Samsara’s enterprise customers seamlessly adopt our solutions and continually realize business value from our offerings. Acting as the trusted liaison, we support our enterprise customers throughout their journey, from onboarding and adoption to advocacy and renewal.As the manager of the Scale CSM team, your focus will be on enhancing our Customer Success engagement processes, delivering tailored coaching to each team member, and nurturing an inspiring and vibrant team culture. This role requires a mix of strategic vision, robust leadership, and a genuine passion for customer satisfaction to drive successful outcomes for our clients.This opportunity is accessible to candidates located in the US excluding Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro.The position necessitates working hours aligned with Central or Eastern time zones.
Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, a revolutionary platform designed to empower organizations reliant on physical operations. By leveraging Internet of Things (IoT) data, we help our clients derive actionable insights that enhance their operations. Our mission is to elevate the safety, efficiency, and sustainability of the physical operations that drive the global economy, encompassing vital sectors such as agriculture, construction, field services, transportation, and manufacturing. We are thrilled to support the digital transformation of these industries at scale.Joining Samsara means you will play a pivotal role in redefining the future of physical operations. You will be part of a dynamic team that is developing innovative product solutions such as Video-Based Safety, Vehicle Telematics, Applications and Driver Workflows, and Equipment Monitoring. As a recently public company, we offer you the autonomy and support to make a lasting impact as we build for the future.About the Role:As an Enterprise Customer Success Manager, you will seamlessly transition from our Implementation team to closely collaborate with our premier customers. Your primary focus will be to understand their fleet operations and unique challenges, providing expert advice on customizing Samsara's solutions to meet their specific needs, and fostering a long-term partnership.This position is inherently cross-functional, allowing you to work alongside Sales, Support, Sales Engineering, and Product teams, giving you a comprehensive view of a hyper-growth company.This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. The ideal candidate will be located in the Central or Eastern time zone.You Should Apply If:You want to make a difference in industries that drive our world: Each interaction you have can influence whether goods are delivered promptly and safely, students reach their destinations securely, or power outages are resolved swiftly.
About UsSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, empowering organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational improvements. Our mission is to enhance the safety, efficiency, and sustainability of the physical operations that drive our global economy. Covering over 40% of global GDP, these sectors, including agriculture, construction, field services, transportation, and manufacturing, form the backbone of our planet's infrastructure, and we are thrilled to assist in their digital transformation at scale.Joining Samsara means you will play a critical role in shaping the future of physical operations, collaborating with a dynamic team to deliver innovative product solutions such as Video-Based Safety, Vehicle Telematics, Driver Workflow Apps, and Equipment Monitoring. As a recently public company, we offer you the autonomy and support to make a significant impact as we build for the future.Role Overview:As an Enterprise Select Customer Success Manager, you will step in after our Services team to partner closely with Samsara’s largest Fleet customers. Your primary focus will be to comprehend their unique challenges, provide guidance on effectively leveraging Samsara’s offerings, and become their trusted long-term strategic partner.This position is inherently cross-functional, allowing you to work alongside Sales, Support, Sales Engineering, and Product teams, giving you the opportunity to experience various facets of a rapidly growing company.Please note: This position is fully remote and open to candidates residing in the US, with the exception of Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
As the Manager of Customer Success Operations at Samsara, you will play a pivotal role in enhancing our customer experience and operational efficiency. You will lead a dynamic team, drive strategic initiatives, and collaborate closely with various stakeholders to ensure our customers derive maximum value from our products and services. Your leadership will be crucial in shaping the future of customer success at Samsara.
Who We AreSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, a revolutionary platform designed to empower organizations reliant on physical operations. By leveraging Internet of Things (IoT) data, we enable our clients to derive actionable insights that enhance their operational effectiveness. Our mission is to elevate the safety, efficiency, and sustainability of the critical industries that fuel the global economy—spanning agriculture, construction, field services, transportation, and manufacturing. We are dedicated to digitally transforming these sectors at scale.Joining Samsara means participating in the evolution of physical operations and collaborating with a dynamic team to create innovative product solutions, which include Video-Based Safety, Vehicle Telematics, Driver Workflows, and Equipment Monitoring. As we navigate our journey as a publicly traded company, you will have the autonomy and support to make a meaningful impact for the long term.About the Role:The Enterprise Customer Success team is pivotal in ensuring our Enterprise clients in the US successfully adopt and continuously derive value from Samsara’s solutions. Acting as the trusted advisor, we engage with our enterprise customers throughout their journey—from onboarding to advocacy and renewal.As the manager of the Enterprise Customer Success team, you will refine our engagement strategies, provide targeted coaching to team members, and cultivate an inspiring and dynamic team culture. This position demands strategic thinking, robust leadership skills, and a genuine passion for customer satisfaction to drive successful outcomes for our clients.This role is available for candidates located in the US EXCLUDING Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro.This position requires working hours in the Central or Eastern time zones.
About UsSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, a revolutionary platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational enhancements. Our mission at Samsara is to elevate the safety, efficiency, and sustainability of the essential operations driving our global economy. Representing over 40% of the world's GDP, these sectors form the backbone of our planet, including agriculture, construction, field services, transportation, and manufacturing. We are thrilled to play a pivotal role in digitally transforming these industries on a large scale.Joining Samsara means you’ll be instrumental in shaping the future of physical operations, working alongside a team that is crafting a diverse range of innovative product solutions, such as Video-Based Safety, Vehicle Telematics, Mobile Applications, and Equipment Monitoring. As part of a recently public enterprise, you will enjoy the autonomy and backing to create significant impacts as we build for the long haul.Role Overview:The Customer Success team at Samsara collaborates closely with clients to enhance product adoption, deliver quantifiable business value, and cultivate enduring relationships from onboarding through to renewal and advocacy. As a Senior Manager on our Mid-Market Customer Success team, you’ll lead and nurture a high-performing team of Customer Success Managers (CSMs), refine our customer engagement approach, and foster a robust, motivating team culture. This position combines strategic insight with hands-on leadership, making it ideal for someone who is passionate about mentoring talent, scaling impact, and ensuring customer success at every stage of their journey.
As the Manager of Enterprise Customer Success at Samsara, you will play a pivotal role in ensuring customer satisfaction and retention for our enterprise clients. You will lead a dynamic team dedicated to delivering exceptional service and support, driving client success through innovative solutions and strategic guidance. Your leadership will empower your team to build strong relationships with our customers, helping them to realize the full value of our products and services.
Join Samsara as a Senior Program Manager specializing in Customer Success Programs. In this pivotal role, you will lead initiatives that enhance customer experience and drive engagement. You will collaborate with various teams to optimize processes, implement strategic solutions, and ensure seamless customer interactions. Your expertise will help us cultivate long-term relationships with our clients and contribute significantly to their success.
Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, empowering organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and enhanced operational efficiency. Our mission is to elevate the safety, efficiency, and sustainability of the industries that underpin our global economy, representing over 40% of global GDP. From agriculture and construction to transportation and manufacturing, we are excited to facilitate the digital transformation of these vital sectors.At Samsara, you will play a key role in shaping the future of physical operations through innovative product solutions including Video-Based Safety, Vehicle Telematics, and Equipment Monitoring. As part of a publicly traded company, you will have the autonomy and support necessary to make a profound impact as we focus on long-term growth.About the Role:As an Enterprise Customer Success Manager, you will seamlessly transition from our Implementation team, partnering closely with our key clients to understand their fleet dynamics and unique challenges. Your insights will guide customers in customizing Samsara solutions to meet their needs, ultimately establishing a lasting partnership.Your role will involve cross-functional collaboration, working alongside Sales, Support, Sales Engineering, and Product teams, allowing you to experience various facets of a rapidly growing organization.This is a remote position available to candidates residing in the US, with the exception of: Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.You Should Apply If:You wish to make a meaningful impact in the Public Sector: Collaborate with cities, states, school districts, and universities that are pivotal to our world, helping them operate more efficiently and safely while enhancing citizen services.You excel at problem-solving: Our fast-paced environment presents constant challenges that require innovative solutions and a proactive mindset.
Vultr Holdings Corporation
Who We AreAt Vultr, we are dedicated to simplifying high-performance cloud infrastructure, making it accessible, affordable, and easy to use for enterprises and AI innovators worldwide. With 32 data center locations globally, we proudly serve hundreds of thousands of active customers in 185 countries, offering flexible, scalable solutions including Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage. In December 2024, Vultr announced equity financing at a valuation of $3.5 billion. Founded by David Aninowsky, Vultr has self-funded for over a decade and has emerged as the largest privately-held cloud infrastructure firm globally.Vultr Cares100% of medical, dental, and vision insurance premiums covered by the company.401(k) plan with a 100% match up to 4%, featuring immediate vesting.Annual Professional Development Reimbursement of $2,500.11 paid holidays along with a Paid Time Off Accrual and Rollover Plan.Vultr values commitment! Enjoy increased PTO at 3 and 10-year anniversaries, a 1-month paid sabbatical every 5 years, and an Anniversary Bonus each year.$500 stipend for remote office setup in the first year and $400 for each subsequent year.Internet reimbursement up to $75 per month.Gym membership reimbursement up to $50 per month.Company-paid Wellable subscription.Join VultrWe are on the lookout for a talented Strategic Customer Success Manager to act as a strategic advisor to our customers, ensuring they achieve significant business outcomes while unlocking the full potential of our infrastructure, platform, and support services. The ideal candidate will possess a deep understanding of both technical and business aspects, have experience in large-scale infrastructure environments, and be adept at engaging with executive, technical, and operational stakeholders. This highly visible position is pivotal in our high-growth tech environment and necessitates proven expertise in managing large, complex enterprise or strategic accounts with contractual and SLA obligations. This is your chance to make a significant impact at Vultr and shape the future of Cloud Infrastructure.
Who we areSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, a transformative platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational enhancements. We are dedicated to enhancing safety, efficiency, and sustainability in the physical operations that fuel our global economy. Covering over 40% of global GDP, these sectors form the backbone of our planet, encompassing agriculture, construction, field services, transportation, and manufacturing. We are thrilled to lead their digital transformation at scale.Joining Samsara means you will help shape the future of physical operations, collaborating with a team that develops innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a member of a newly public company, you will have the autonomy and support to make a significant impact as we build for the long term.About the Role:Samsara is seeking a Sales Operations Manager to play a pivotal role in scaling our systems and processes. This position will collaborate with senior leaders across Samsara’s go-to-market teams to support our Enterprise Account Executives. Your contributions will be instrumental in shaping the future of our sales organization as we aim to surpass $1 billion in revenue. The ideal candidate possesses outstanding customer service skills, excels in maintaining customer records, and is adept at compiling and analyzing performance reports to enhance efficiency for the Enterprise team.This position is fully remote, open to candidates residing in the US, with the exception of those in the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.You should apply if:You want to make a real-world impact: Your work will contribute to vital industries, ensuring the lights stay on, food is delivered to grocery stores, and, most importantly, that workers return home safely.You have a natural curiosity about business operations: One day you might engage with professionals in waste management, and the next, you could be collaborating with teams in transportation or agriculture.
Join Samsara as an Enablement Business Partner in our Customer Success team, where you will play a pivotal role in enhancing the customer experience through strategic enablement initiatives. In this fully remote role, you will collaborate with cross-functional teams to develop and deliver comprehensive training programs that empower our customer success teams to exceed client expectations.Your expertise will drive the creation of effective resources and tools that enhance onboarding processes and ongoing training, ultimately contributing to our mission of providing exceptional service to our customers.
About UsSamsara (NYSE: IOT) is a leader in the Connected Operations™ Cloud, empowering organizations that rely on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational enhancement. Our mission is to enhance the safety, efficiency, and sustainability of the physical operations that underpin our global economy, covering industries such as agriculture, construction, field services, transportation, and manufacturing. We are dedicated to digitally transforming these sectors at scale.Joining Samsara means playing a crucial role in shaping the future of physical operations. You'll be part of a dynamic team developing innovative product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a publicly traded company, we offer the autonomy and support necessary for you to make a significant impact as we build for the long term.Role Overview:The Agent Platform team is laying the groundwork for Samsara's AI future, enabling our product teams and customers to construct, customize, and deploy intelligent agents without the need for hardcoding every workflow. We are seeking two product managers to lead our core platform and agent experiences. In this role as an AI Platform Product Manager, you will oversee our operational 'factory'—the tools that internal teams currently use to build agents, which will evolve into the platform customers utilize to adapt AI to their specific operations. You will be responsible for developing the infrastructure that dictates how swiftly Samsara can scale intelligence across all product surfaces, driving the operational capabilities of the world.This position is fully remote and open to candidates residing in the United States.Ideal Candidates Will:Make a Meaningful Impact: Your work will directly influence essential industries—keeping essential services running, ensuring food supply chains are maintained, minimizing emissions, and, most importantly, ensuring the safety of workers.Take Charge of Your Career: If you are willing to invest in your professional development, this role can be a stepping stone to further opportunities within Samsara. We foster a culture of empowerment and success for our employees.
Join 6sense as a Principal Customer Success Manager - Strategic, where you'll be at the forefront of driving customer satisfaction and retention. In this pivotal role, you will engage with key stakeholders, understand their needs, and ensure they derive exceptional value from our solutions. You will leverage your expertise to develop strategic initiatives that foster long-term partnerships and enhance overall customer experience.
About UsSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, empowering businesses reliant on physical operations to harness the power of Internet of Things (IoT) data. Our mission is to enhance safety, efficiency, and sustainability in industries that form the backbone of the global economy, such as agriculture, construction, field services, transportation, and manufacturing. We are passionate about driving digital transformation on a large scale.Joining Samsara means you will contribute to defining the future of physical operations, collaborating on innovative product solutions like Video-Based Safety, Vehicle Telematics, and Equipment Monitoring. As part of a newly public company, you will enjoy the autonomy and backing necessary to make a significant impact while we build for the long term.Role Overview:As a member of Samsara’s Product team, you will be instrumental in launching our groundbreaking IoT technology to market, accelerating the use of sensor data to enhance the safety, efficiency, and sustainability of fleet and operations-centric businesses. You will own the success of new products and features that not only delight our customers but also align with Samsara’s vision. Our product management approach is deeply customer-centric, allowing you to immerse yourself in our customers' operations, identify key challenges, and craft a product vision that maximizes our market impact.In the role of Associate Product Manager (APM), you will engage in a comprehensive training program alongside fellow APMs. This program offers a hands-on experience in product management, exposure to various teams across the organization, and mentorship from seasoned product professionals. We will guide you through the essentials of running beta programs and launching impactful features, as well as collaborating with engineers and designers to develop end-to-end solutions. You may even take charge of the roadmap for a specific product area.
Samsara
Join Samsara as a Strategic Program Manager, where you will play a pivotal role in driving the success of our strategic initiatives. In this remote role, you will collaborate with cross-functional teams to design, implement, and manage high-impact programs that align with our business objectives. Your expertise will guide projects from inception through execution, ensuring they meet both timeline and budget requirements.
Join our innovative team at natter, where your expertise will help us elevate customer experiences to new heights. As a Strategic Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their goals with our solutions. Your insights and leadership will guide clients through their journey, fostering long-term relationships and driving satisfaction. If you are passionate about customer success and eager to make an impact, we want to hear from you!
About UsSamsara (NYSE: IOT) is a trailblazer in the Connected Operations™ Cloud, empowering organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational enhancements. We are committed to improving the safety, efficiency, and sustainability of industries that represent over 40% of global GDP, including agriculture, construction, field services, transportation, and manufacturing. Join us in digitally transforming these critical sectors at scale.When you work at Samsara, you’ll contribute to shaping the future of physical operations while being part of a dynamic team focused on innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a publicly traded company, you will have the autonomy and resources to make a meaningful impact as we build for the long term.Role Overview:As an Installation Specialist at Samsara, you will play a crucial role in ensuring the successful deployment of our hardware and technology on a large scale. This position involves managing customer engagements with installation partners, providing on-site oversight for complex projects, and proactively mitigating risks to ensure smooth, high-quality installations. You will collaborate closely with customers, partners, and cross-functional teams to drive project adoption and deliver long-term value.This role is perfect for individuals with approximately 4 years of experience in project management, installation oversight, or field services, who excel in fast-paced, customer-facing environments.Please note: This is a remote position open to candidates residing in the US, excluding the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.Why You Should Apply:Make an Impact: Your work directly influences vital industries, ensuring timely deliveries, safe transport for students, and swift power restoration after natural disasters.Be Part of Innovation: Join a company at the forefront of IoT solutions, where your contributions will shape the future of physical operations.
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Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
