Position has been filled

Strategic Technical Account Manager at DigitalOcean | Denver

DigitalOceanDenver

On-site Full-time $174.2K/yr - $217.8K/yr

Position filled

Experience Level

Manager

Qualifications

To excel in this role, you should have a strong technical background, exceptional relationship management skills, and a proven ability to engage with senior leadership. Experience in cloud computing, AI/ML, and a deep understanding of technical architectures will be essential. You should be adept at presenting complex information clearly and persuasively, and possess a collaborative mindset to work effectively with diverse teams.

About the role

Join DigitalOcean and embark on a transformative journey in your career. Collaborate with a vibrant community of exceptional talent, committed to creating the most user-friendly and scalable cloud solutions. If you possess a growth mindset, enjoy thinking innovatively, and thrive in a fast-paced, disruptive environment, you’ll find an ideal home here. We believe in collective success, learning, enjoying, and profoundly impacting the lives of dreamers and builders around the globe.

We are on the lookout for a Strategic Technical Account Manager who is eager to make a significant impact, forge authentic connections with senior stakeholders, and adeptly align infrastructure choices with business strategies.

As a Strategic Technical Account Manager (TAM) at DigitalOcean, you will be part of an innovative team committed to transforming cloud computing and AI.

Your Responsibilities:

Strategic Relationship Management

Manage the technical relationship with DigitalOcean’s most valuable clients, including Fortune 500 companies and global tech leaders.
Act as a trusted technical advisor and primary executive contact, fostering deep, enduring relationships with VP- and SVP-level stakeholders.
Facilitate regular technical and strategic alignment meetings (QBRs, EBRs), proactively guiding the customer’s roadmap to enhance the value derived from DigitalOcean’s infrastructure.
Serve as a thought partner, challenging clients to modernize, optimize, and scale their AI/ML and GPU workloads using state-of-the-art cloud architectural patterns.

Executive Presence & Influence

Engage confidently and authoritatively with C-level and VP-level contacts.
Deliver impactful, boardroom-ready presentations covering architecture decisions, cost-performance trade-offs, and innovation prospects.
Navigate complex organizational structures to ensure DigitalOcean maintains executive alignment and account oversight at every level.

Technical Consultation & Innovation Support

Provide expert insights on designing and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean’s platform.
Assist clients with architectural planning, workload migration, performance optimization, and incident management.
Work closely with engineering and product teams to resolve customer obstacles and influence the product roadmap based on enterprise requirements.

About DigitalOcean

DigitalOcean is dedicated to simplifying cloud computing, empowering developers to create, deploy, and scale applications with ease. Our mission is to provide a platform that supports innovation and fosters growth for developers and businesses around the world.

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