About the job
About Us
At Sierra, we are on a mission to revolutionize the way businesses engage with their customers through advanced AI technology. Our innovative platform empowers organizations to create more authentic and personalized customer experiences. While our headquarters are in San Francisco, we are expanding our footprint with vibrant offices in key cities such as Atlanta, New York, London, France, Singapore, and Japan.
Our company culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our everyday actions and are the bedrock of our collaborative environment.
Founded by industry leaders Bret Taylor and Clay Bavor, our team is composed of experts from top tech companies. Bret previously served as co-CEO of Salesforce and CTO of Facebook, while Clay led significant initiatives at Google, including Google Lens and Project Starline.
Your Role
In your role as a Strategist in the Agent Development team at Sierra, you will collaborate closely with our Agent Product Managers and Engineers to design, develop, and implement AI agents that manage thousands of customer interactions daily. Your expertise in product strategy, conversational design, and customer insights will be critical in delivering top-tier, high-quality AI agents.
Serve as a trusted advisor to clients, guiding them in their AI strategy formulation.
Design, build, and enhance conversational AI agents, gaining firsthand experience in the development process.
Lead the execution and timely delivery of multiple high-impact agent development projects.
Facilitate collaboration between technical and non-technical stakeholders throughout the agent development lifecycle.
Maintain clear and effective communication across all parties involved, fostering solid relationships.
Provide data-driven strategic insights to influence both customer and internal team decision-making.
Qualifications
Exceptional Communication Skills: Proficiency in verbal and written communication in both English and German, with the ability to engage with diverse audiences.
Experience in AI and Product Development: Demonstrated experience in AI technologies, product management, or conversational design.
Strong Analytical Skills: Ability to gather and interpret data to inform decision-making processes.
Team Collaboration: Proven track record of working effectively in cross-functional teams.
Project Management Skills: Ability to manage multiple projects simultaneously while meeting deadlines.
