Strategist, Agent Development (Spanish speaking)

SierraLondon

On-site Full-time

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Experience Level

Mid to Senior

About the job

About Us

At Sierra, we are revolutionizing the way businesses engage with their customers through innovative AI solutions. Our headquarters are in San Francisco, with expanding offices in Atlanta, New York, London, France, Singapore, and Japan, emphasizing our commitment to in-person collaboration.
Our core values, Trust, Customer Obsession, Craftsmanship, Intensity, and Family, guide our decisions and shape our culture. We are dedicated to maintaining these principles in our daily operations and interactions.
Our co-founders, Bret Taylor and Clay Bavor, bring extensive expertise from their previous roles at industry giants like Salesforce and Google. Their leadership drives our mission forward.

Your Role

As a key member of our Agent Development team, you will collaborate closely with Agent Product Managers and Engineers to design, develop, and deploy AI agents capable of managing thousands of customer interactions daily. Your role will blend product strategy, conversational design, and customer insights to create cutting-edge AI solutions.

Act as a trusted advisor to clients, guiding them in their AI strategy development.
Lead the design and enhancement of conversational AI agents, gaining invaluable experience in product development.
Oversee the execution and delivery of multiple high-profile agent development projects.
Facilitate collaboration among technical and non-technical stakeholders throughout the agent development lifecycle.
Ensure effective communication with all stakeholders while fostering strong relationships.
Provide data-driven insights to support customer and internal team decision-making.

Qualifications

Exceptional Communication Skills: Mastery in both verbal and written communication, with the ability to articulate complex concepts clearly.
Proven Experience: Demonstrated experience in product strategy and conversational design, preferably within AI or technology-oriented environments.
Analytical Mindset: Strong analytical skills to derive insights from data and drive strategic initiatives.
Stakeholder Management: Ability to coordinate and communicate effectively with diverse teams across different disciplines.
Fluency in Spanish: Proficiency in Spanish is essential for this role.

About Sierra

Sierra is at the forefront of transforming customer engagement through AI technology. With a diverse presence across major global cities, we are committed to fostering a collaborative work environment that prioritizes human connections and innovative solutions. Our leadership team boasts a wealth of experience, ensuring that we remain a leader in creating impactful customer experiences.

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Strategist, Agent Development (Spanish speaking)

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