Support Engineer - Argentina

ElectroluxRosario, Santa Fe, Argentina

On-site Full-time

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Experience Level

Experience

Qualifications

Required Skills:• Proven experience in managing, installing, and maintaining devices such as laptops, desktops, printers, Android tablets, and mobile devices, alongside support for Windows and MacOS operating systems.• Ability to coordinate effectively with remote and on-site support teams, ensuring prompt resolution of service requests and incidents.• Extensive experience using Service Now for incident registration, management, and reporting.• Proficiency in English is desirable (both conversational and written).

About the job

The Support Engineer at Electrolux in Rosario, Santa Fe, Argentina, ensures daily IT operations run efficiently. This position provides direct, on-site technology support to the local team, helping resolve technical issues and maintain a stable work environment.

Main responsibilities

Deliver on-site IT support for staff and systems at the Argentina office.
Oversee and maintain an inventory of devices, including laptops, desktops, tablets, mobile devices, Mac systems, and data collection equipment (IHMS).
Provide technical assistance for network and server infrastructure.
Handle IMAC and Break-Fix support: manage installation, movement, addition, configuration changes, and removal or decommissioning of hardware and software assets.
Support devices used in meeting and conference rooms, ensuring smooth operation during events and daily use.

About Electrolux

Electrolux is a global leader in household appliances, dedicated to innovation and sustainability. We strive to enhance everyday life through our cutting-edge technology and commitment to quality.

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