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Experience Level
Entry Level
Qualifications
We are looking for candidates with excellent communication skills, a friendly demeanor, and the ability to multitask efficiently. Prior experience in a call center or similar role is preferred, along with proficiency in using telephone systems.
About the job
Join ifs1 as a Switchboard Operator on a fixed-term contract and be the first point of contact for our clients and partners. In this vital role, you will manage incoming calls, direct them to the appropriate departments, and provide exceptional customer service.
About ifs1
ifs1 is a leading organization in Sri Lanka, dedicated to providing top-notch services and support to our clients. We foster a collaborative work environment that encourages professional growth and development.
Join WNS Global Services as a Senior Operations Associate and play a key role in optimizing our operational processes. We are looking for a dedicated professional who can enhance productivity and efficiency while ensuring top-notch service delivery. This position offers the opportunity to work in a dynamic environment where your contributions will directly i…
Join our dynamic team at WNS Global Services as a Senior Associate - Operations. In this pivotal role, you will be responsible for optimizing operational processes, ensuring efficiency, and driving excellence in service delivery. Collaborate with cross-functional teams to implement best practices and innovative solutions that enhance our operational capabilities.
Join WNS Global Services as a Senior Associate in our Operations team. In this pivotal role, you will be responsible for optimizing processes, enhancing operational efficiency, and providing strategic insights to drive business success. Your expertise will contribute to the seamless execution of our operations, ensuring we deliver exceptional value to our clients.
Join our dynamic team as a Senior Operations Associate at WNS Global Services, where you will play a pivotal role in streamlining our operational processes and enhancing efficiency across various projects. You will be responsible for leading initiatives that drive operational excellence and foster a culture of continuous improvement.
Join our dynamic team as an Operations Associate at WNS Global Services, located in beautiful Colombo. In this role, you will play a crucial part in supporting our operations team by ensuring efficient and effective processes. This position offers an excellent opportunity for growth and development in a fast-paced environment.
Join our dynamic team as an Operations Associate at WNS Global Services. In this role, you will be responsible for supporting our operations team, ensuring efficient workflow and contributing to the overall success of our projects. Your keen attention to detail and proactive approach will be essential in driving our operational goals.
Join our dynamic team at WNS Global Services as a Lead Associate in Operations! In this pivotal role, you will oversee operational processes, implement strategies to enhance efficiency, and contribute to our commitment to excellence.
Join our dynamic team at WNS Global Services as a Senior Associate in Financial Analysis. In this pivotal role, you will leverage your analytical skills and financial expertise to drive impactful decision-making processes. Collaborate with cross-functional teams to ensure the accuracy and integrity of financial data, and provide insights that support business strategies.
Full-time|On-site|Colombo, Western Province, Sri Lanka
As a Senior HR Executive specializing in HR Operations at Homey, you will oversee comprehensive HR operational processes, ensuring precision, regulatory compliance, and optimization throughout the employee lifecycle. This pivotal role encompasses payroll management, HR systems oversight, and the facilitation of a positive employee experience.Key Responsibilities1. Employee Lifecycle ManagementAdminister onboarding, confirmation, transfer, and exit strategies.Guarantee accurate documentation and maintenance of employee records.Supervise induction processes and ensure compliance with employee documentation.2. HR Operations & AdministrationContinuously update and manage employee records and HRIS systems.Draft HR correspondence including offer letters, confirmations, experience letters, and disciplinary notices.Uphold adherence to established HR policies and procedures.3. Payroll & Benefits ManagementCoordinate and verify payroll inputs such as attendance, leave, overtime, and deductions.Collaborate with finance and payroll teams to ensure accurate salary processing.Oversee employee benefits administration, including insurance, leave, and allowances.4. Attendance & Leave ManagementTrack attendance and leave records meticulously.Ensure compliance with policies and manage approval processes.Generate monthly reports regarding attendance and leave.5. Compliance & Statutory RequirementsEnsure alignment with labor laws and internal policies.Maintain statutory records and facilitate audit processes.Manage regulatory documentation and reporting obligations.6. HR Systems & ReportingEnsure HRIS data accuracy and integrity.Create HR reports including headcount, attrition, and payroll analytics.Identify and implement opportunities for automating and enhancing HR processes.7. Employee Support & HR HelpdeskAddress employee inquiries concerning HR operations.Ensure prompt resolution and maintain high service standards.Support employee engagement initiatives from an operational perspective.
Join our dynamic team as a Business Operations Specialist where you will play a crucial role in enhancing the operational efficiency and effectiveness of our business processes. You will collaborate with various departments to identify areas for improvement, implement solutions, and ensure smooth operations.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Join Orfium as a Music Copyright Associate, where you will play a vital role in safeguarding our clients' creative assets. Your primary responsibility will be to identify YouTube videos that utilize these assets and submit accurate claims in compliance with YouTube's guidelines.Key ResponsibilitiesEnsure precise claims by timestamping usage and adhering to frequently updated client guidelines.Complete additional client-specific tasks as they arise.Perform thorough research on industry trends and respond accordingly.Evaluate assets for their worth and monitor claimable content.Maintain a comprehensive understanding of existing and emerging claiming strategies to adapt to industry changes.Track personal revenue targets and assess performance metrics.Leverage tools and applications (such as Shazam, Jukebox, Claim Mate, Video Hunter, Transpose, etc.) to optimize the claims process.Carry out any other assigned duties and responsibilities.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsAt Orfium, we are at the forefront of revolutionizing the music and entertainment industry with innovative rights management and data solutions. Our global team of over 700 dedicated professionals spans across major cities including Los Angeles, London, Dublin, Athens, and Tokyo, collaborating with esteemed partners like Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission centers on empowering creators, rights holders, and media companies to efficiently track, manage, and monetize their content on platforms such as YouTube and TikTok. By joining Orfium, you'll become part of a vibrant, international team of developers, designers, scientists, and music enthusiasts, all thriving in a flexible, hybrid work environment that values innovation, transparency, and personal ownership. We can't wait to welcome you!Why Join Us?Experience hands-on involvement in the dynamic global music tech landscape, and gain expertise in YouTube's Content Management System and digital rights management.Role OverviewTurn your passion for music into a rewarding career!As a Music Copyright Associate, your role will involve navigating YouTube to identify unlicensed songs, remixes, and soundtracks. You will play a crucial part in protecting artists' rights, submitting accurate claims, and ensuring that creators receive the compensation they deserve, all while keeping a pulse on trending music and viral hits. This is an exciting opportunity to meld your love for music with a fast-paced role that significantly influences the digital music sector.Your ResponsibilitiesUtilize your auditory skills to identify and claim client assets in YouTube videos, ensuring accurate claims are placed.Adhere strictly to YouTube's copyright policies and internal guidelines during all actions.Conduct in-depth research within music databases to confirm composers and ownership details.Collaborate closely with supervisors to track trends, catalog discrepancies, and refine claiming strategies.Enhance revenue generation through diligent asset management.
Join our dynamic team at WNS Global Services as an Assistant Manager - Operations. In this pivotal role, you will oversee daily operational activities, ensuring efficiency and excellence in service delivery. You will lead a dedicated team, implement strategic initiatives, and contribute to the continuous improvement of our operational processes.
Full-time|On-site|Colombo, Western Province, Sri Lanka
About Gapstars Gapstars is a software development services firm headquartered in the Netherlands. The company builds remote, agile teams in Sri Lanka and Portugal, working with over 300 tech professionals. Gapstars partners with ambitious tech businesses aiming to expand their market presence by delivering scalable software products. Role Overview: Finance Operations Manager Location: Colombo, Western Province, Sri Lanka The Finance Operations Manager oversees core accounting functions, leads the general ledger team, and ensures strong financial controls across international operations. Key Responsibilities General Ledger Management Lead and supervise international general ledger accountants, providing oversight and review. Manage information flow, conduct variance analysis, and ensure compliance with tax and statutory reporting requirements. Take direct managerial responsibility for the GL accounting team. Month-End Closing & Reporting Prepare and post journals for accruals, prepayments, and other month-end adjustments. Maintain and reconcile general ledger accounts for multiple entities. Assist in preparing consolidated management accounts and statutory reports. Support variance analysis and provide commentary for month-end reviews. Contribute to ongoing improvements in systems and processes to boost efficiency and accuracy. Balance Sheet Oversight Oversee reconciliations of key balance sheet accounts, resolving discrepancies as needed. Manage fixed asset registers and process depreciation entries. Facilitate intercompany reconciliations and settlements across international operations. Compliance & Audit Assistance Ensure all financial entries and documentation comply with accounting standards such as GAAP and IFRS. Prepare audit schedules and support external audit requests. Help maintain internal controls and keep process documentation up to date. Work with third-party tax consultants to ensure compliance with local tax laws.
Full-time|On-site|Colombo, Western Province, Sri Lanka
GAC is hiring a Logistics Operations Assistant in Colombo, Sri Lanka. This role supports daily logistics and operations activities, providing an opportunity to gain hands-on experience in the industry. What you will do Prepare and verify invoices using operational systems. Review documents and approvals to confirm they are complete and accurate. Work with internal teams and international contacts to resolve questions. Keep records up to date and ensure systems show current information. Communicate with customers and suppliers about invoicing issues. Support the operations team with administrative tasks to help daily work run smoothly. Location This position is based in Colombo, Western Province, Sri Lanka.
Dijital Team Pty Ltd is hiring a Support & Operations Specialist in Colombo. This role centers on strengthening service desk operations for an Australian Managed Services Provider known for IT support and cloud solutions. Role overview This hands-on technical support position focuses on optimizing how tickets are managed, making sure onboarding processes are ready and consistent, and improving the way support, sales, and accounts teams work together. The aim is to increase operational efficiency, reduce the number of escalations, and remove workflow bottlenecks across the organization. Key responsibilities Enhance ticket management systems and processes Ensure onboarding is smooth and standardized Promote collaboration among support, sales, and accounts teams Identify and address workflow issues to improve efficiency Client background The client is a Managed Services Provider based in Australia, recognized for dependable IT support and cloud services for a wide range of clients.
We are seeking an exceptional Associate Principal Engineer, Delivery to lead our technology projects in the Banking, Financial Services, and Insurance (BFSI) sectors. You will be responsible for orchestrating end-to-end project delivery, ensuring that we meet our clients' needs with precision and excellence.Lead the management of project scope, timelines, budgets, and risk, while ensuring quality standards are met.Oversee cross-functional teams including architecture, development, QA, and DevOps.Ensure compliance with Software Development Life Cycle (SDLC) processes such as estimation, design, development, testing, deployment, and support.Drive Agile and Hybrid delivery models tailored to client requirements, tracking KPIs and managing escalations to ensure high customer satisfaction (CSAT).Act as the primary liaison for client IT and business teams, fostering strong executive relationships.Conduct governance meetings and status reports, identifying opportunities for upselling and cross-selling services.Build and maintain a robust pipeline of leads within BFSI accounts, collaborating with solution architects to design winning solutions.Prepare cost estimations, pricing models, and commercial proposals, and participate actively in RFP/RFI processes.Provide technical leadership with a deep understanding of banking systems, integration architectures, cloud platforms (preferably AWS/Azure), and data/reporting systems.Guide architecture discussions to ensure scalable and secure solutions that comply with BFSI regulations.
Join ifs1 as a Switchboard Operator on a fixed-term contract and be the first point of contact for our clients and partners. In this vital role, you will manage incoming calls, direct them to the appropriate departments, and provide exceptional customer service.
Full-time|On-site|Colombo, Western Province, Sri Lanka
Join Gapstars as a Senior Software Engineer / Associate Technical Lead!At Gapstars, we collaborate with some of Europe's most innovative tech companies, from groundbreaking startups to rapidly growing scaleups, to assemble high-performance remote engineering teams.With our headquarters located in the Netherlands and talent hubs in Sri Lanka and Portugal, we boast over 275 engineers who are passionate about tackling real-world challenges using state-of-the-art technologies. Our teams engage in a wide array of domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that yield impactful results.If you are seeking a workplace that values technical excellence, fosters a strong culture, and provides ample opportunities for personal and professional growth, look no further than Gapstars.Role OverviewAre you a talented Full Stack Engineer excited to develop pioneering AI-driven applications in the healthcare sector? Do you excel in environments that push you to create scalable and high-performing software solutions? If yes, we would love to hear from you!Your OpportunityIn your role as a Full Stack Engineer with a strong focus on back-end development, you will be responsible for designing, developing, and deploying scalable applications that power our AI-driven solutions. Collaborating closely with engineers, designers, and product teams, you will ensure that both front-end and back-end systems are optimized for performance and reliability.Key ResponsibilitiesDevelop front-end components utilizing modern JavaScript frameworks such as React.Design, build, and enhance scalable backend services using Python frameworks (Flask, FastAPI, or Django).Implement and optimize RESTful APIs, ensuring seamless integration with front-end components.Design and optimize databases for performance and scalability, particularly using PostgreSQL.Automate CI/CD pipelines and manage AWS cloud deployments.Engage in code reviews and apply best practices for software development.Diagnose and resolve production issues to ensure system reliability.Collaborate with cross-functional teams to translate business requirements into technical specifications.
Full-time|On-site|Colombo, Western Province, Sri Lanka
About GapstarsAt Gapstars, we collaborate with some of Europe’s most innovative tech companies, from cutting-edge startups to rapidly growing scaleups, assisting them in creating high-performing remote engineering teams.With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, we proudly employ over 275 engineers who are dedicated to addressing real-world challenges using modern technologies. Our teams operate across various sectors, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that yield significant results.If you seek a workplace that embraces technical excellence, fosters a strong culture, and offers opportunities for personal and professional growth, we invite you to join Gapstars.About the RoleWe are on the lookout for an adept Finance Professional who will take charge of daily finance administration, assist in the monthly closing process, and conduct operational checks and controls on core business processes.This hands-on position requires a solid finance background, meticulous attention to detail, and the ability to work autonomously. We are specifically interested in a candidate with a more senior profile than a typical finance administrator, allowing for ownership of responsibilities, maintenance of structure, and proactive engagement with minimal supervision.You will oversee end-to-end finance administration while actively participating in daily checks of core business processes. Your role will help ensure that operational activities are accurately reflected in financial records, discrepancies are swiftly identified, and month-end closing activities are robustly supported.This position merges accounting, operational control, reconciliations, and process ownership, making it ideal for someone who is hands-on, organized, and comfortable in an international setting.Key ResponsibilitiesOwn the daily finance administrationProcess and review purchase invoices, sales invoices, bank transactions, and journal entriesKeep precise accounts payable, accounts receivable, and general ledger recordsConduct daily checks and controls on core business processes to ensure completeness, accuracy, and consistency
