Systems & Automation Support Engineer - Dayshift

twoconnect-careersPasig, Metro Manila, Philippines

On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:4-6+ years of experience in systems administration, business systems support, automation, digital transformation, or IT support roles. Proficient in supporting cloud-based business systems such as Microsoft 365, Google Workspace, HubSpot, Xero, NetSuite, Asana, Monday.com, or equivalent platforms. Hands-on experience with automation tools like Zapier, Make, Power Automate, n8n, or similar applications. Familiarity with APIs, webhooks, logic-based workflows, and cross-platform integrations. Strong understanding of process mapping, documentation, and principles of continuous improvement. Knowledge of CRM, HRIS, finance, ticketing, and project management systems is preferred. Basic SQL, reporting, or data handling skills are a plus.

About the job

twoconnect-careers is seeking a Systems & Automation Support Engineer for the dayshift in Pasig, Metro Manila. This role focuses on maintaining internal business systems, supporting users, and improving operational efficiency through automation and system integration. The position involves hands-on technical troubleshooting, user access management, and workflow automation to help drive ongoing business improvements.

Main Responsibilities

Maintain and enhance internal business systems to support reliable, user-friendly, and efficient operations.
Deliver first-line and second-line technical support for internal users, covering devices, software, system access, and daily technical concerns.
Assess current workflows and identify opportunities for automation, AI-driven solutions, and process redesign.
Design, build, test, and maintain automated workflows on key business platforms.
Develop automations that connect internal systems, databases, forms, CRMs, communication platforms, and reporting tools.
Support integrations across business systems, including CRM, communication, HR, finance, project management, and collaboration tools.
Update IT asset inventories, support logs, system documentation, process maps, training materials, and standard operating procedures.
Take on additional relevant tasks as needed.

About twoconnect-careers

Why Join Twoconnect?At Twoconnect, we offer more than just a job; we provide a supportive and rewarding career experience. Here’s what you can expect:Monday to Friday; Dayshift; Weekends offFull-time onsite positionHealth Maintenance Organization (HMO) coverage for 2 dependents and medical reimbursementsGovernment-mandated benefitsOnsite allowances and additional bonusesOpportunities to collaborate with leading companies in Australia and beyondTraining programs designed for career developmentEngaging company outings, team activities, and wellness sessionsA supportive and inclusive work cultureDedicated managers committed to your growth and success

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Systems & Automation Support Engineer - Dayshift

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