Team Leader - Sales Contact Centre (Night Shift)

WNS Global ServicesCape Town

On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess the following qualifications:Proven experience in a sales or customer service environment. Strong leadership and team management skills. Excellent verbal and written communication abilities. Ability to work night shifts and manage a diverse team. Proficient in performance metrics and data analysis.

About the job

Join our dynamic team as a Team Leader in the Sales Contact Centre during the night shift. In this pivotal role, you will lead and inspire a team of sales agents to achieve and exceed performance targets while ensuring exceptional customer service. Your leadership will drive sales strategies and motivate your team to deliver outstanding results.

About WNS Global Services

WNS Global Services is a leading business process management company that provides a wide range of services to clients across various industries. With a commitment to excellence and innovation, we empower our teams to deliver exceptional results and create meaningful experiences for our customers.

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