Adeeba E-Services Pvt. Ltd. logoAdeeba E-Services Pvt. Ltd. logo

Tech Support Executive - Night Shift

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess the following qualifications:Proficient in English (both spoken and written). Strong problem-solving skills and technical knowledge. Ability to work independently and as part of a team. Availability to work night shifts.

About the job

Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a Tech Support Executive during the night shift. In this role, you will provide exceptional technical assistance to our clients, ensuring their inquiries and issues are resolved promptly. You'll be the first point of contact for troubleshooting, guiding customers through step-by-step solutions, and maintaining high levels of customer satisfaction.

As a Tech Support Executive, your responsibilities will include:

  • Responding to customer inquiries via phone, email, and chat.
  • Diagnosing and troubleshooting technical issues.
  • Documenting customer interactions and solutions provided.
  • Collaborating with other team members to improve service delivery.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading provider of customer support and technical assistance, committed to delivering high-quality services. Our team thrives in a fast-paced environment and is dedicated to ensuring customer satisfaction through effective problem resolution and support.

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