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Technical Account Manager at Apollo Information Systems | Remote US

Remote Full-time $125/yr - $125/yr

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Experience Level

Experience

Qualifications

Qualifications:Proven experience in cybersecurity, with a strong technical background. Excellent communication skills, capable of explaining complex technical concepts to non-technical stakeholders. Strong project management abilities and customer service orientation. Ability to work collaboratively within a team and independently. Experience working with state and local government entities is a plus.

About the job

About Apollo Information Systems

Apollo Information Systems is at the forefront of cybersecurity, providing organizations with robust security and compliance programs tailored to their unique needs. Our innovative cybersecurity-as-a-service model, supported by significant investment from Syn Ventures, aims to replace outdated security solutions with cohesive, results-driven security strategies.

With our flagship product, Apollo Aegis, a subscription-based platform for cybersecurity and compliance, alongside a comprehensive suite of managed security services, advisory, assessments, incident response, and offensive security, we empower our clients to mitigate risks, streamline operations, and maintain ongoing compliance. Our primary clientele includes state and local governments, educational institutions, and mid-market enterprises, particularly in the realm of election security.

Our Culture

As a rapidly expanding company with ambitious growth plans, we promote a collaborative and inclusive culture where cybersecurity expertise meets business savvy. Our dedicated professionals are committed to tackling complex security challenges while cultivating enduring client relationships. At Apollo, integrity and ethical practices are at our core, and we take pride in our team of intelligent, mission-driven, and genuinely kind colleagues. While we operate primarily remotely, we have a central hub located in Denver.

Position Overview:

As a Technical Account Manager, you will act as the vital technical link between our services team and designated client accounts, ensuring projects are completed successfully and customer satisfaction is achieved. The ideal candidate will possess in-depth technical knowledge of cybersecurity and demonstrate exceptional communication and client management skills. In this role, you will support project-based services while striving to transform project work into ongoing service agreements. Our perfect candidate will have a broad technical foundation across various cybersecurity services and products and will be adept at engaging both technical clients and executive stakeholders. This position will involve collaboration with a diverse range of clients, from state and local government agencies to small businesses and multinational corporations.

Key Responsibilities:

  • Act as the primary contact for assigned client accounts, fostering relationships and ensuring effective communication throughout all service engagements.

  • Cultivate a thorough understanding of clients' IT infrastructure, security posture, and business goals to identify potential risks, propose cybersecurity solutions, and facilitate project success.

About Apollo Information Systems

Apollo Information Systems is a pioneering cybersecurity services provider focused on delivering effective security and compliance solutions through an innovative cybersecurity-as-a-service model. Our aim is to simplify security for organizations by offering a unified approach that replaces disjointed tools and inconsistent engagements.

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