Technical Account Manager (German Speaker)

ZowieWarsaw, Poland

On-site Full-time

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Experience Level

Experience

Qualifications

Proficiency in German: Fluent in both written and spoken German is required. Technical Expertise: Solid understanding of AI technologies and customer service solutions. Analytical Skills: Capacity to analyze customer processes and identify opportunities for improvement. Interpersonal Skills: Strong communication and relationship-building skills. Problem-Solving: Ability to develop innovative solutions to complex challenges.

About the job

About Zowie:

At Zowie, we are redefining the interactions between businesses and their customers. Our vision is to create a future where AI Agents manage all customer interactions, providing instantaneous, tailored, and exceptional experiences.

AI Agents are set to be the next significant technological transformation, and Zowie is at the forefront of this movement. Prestigious brands such as Costco, DocMorris, Monos, Decathlon, and InPost rely on our AI Agents to lead their customer care initiatives, managing millions of conversations each month.

About the Role:

With a strong foothold in mid-market and enterprise sectors, we are seeking Technical Account Managers to join our dynamic team and become specialists in the adoption of our GenAI products. This role is perfect for technology enthusiasts who enjoy translating innovations into meaningful business outcomes.

As a Technical Account Manager at Zowie, you will act as a builder-coach, fully responsible for the adoption success of our innovative GenAI platform. You will be the primary expert guiding customers from initial setup to achieving transformative results, designing integrations, establishing best practices, and empowering customers to confidently self-serve.

Interested in the technology you'll be working with? Explore the tutorials here.

Excited? Let's connect!

Your Responsibilities:

Become proficient in building and customizing AI Agents to foster transformative customer experiences.
Connect business requirements with technology by analyzing customer operations, identifying enhancements, and converting them into technical solutions.
Manage advanced configurations, integrations with customer systems (e.g., e-commerce platforms, CRMs, APIs), and bespoke implementations.
Serve as the ultimate advisor and representative, cultivating strong relationships with key stakeholders to maximize platform adoption and business impact.
Collaborate with Account Directors to strategize and oversee the success of a portfolio of customers throughout their post-sale journey.

About Zowie

Zowie is on a mission to transform customer-business interactions through cutting-edge AI technology. Our innovative AI Agents are designed to handle the full spectrum of customer engagement, ensuring prompt and personalized service that enhances overall customer satisfaction.

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Technical Account Manager at Zowie | Warsaw, Poland

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Technical Account Manager (German Speaker)

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Full-time|On-site|Warsaw, Poland

About Zowie:At Zowie, we are redefining the interactions between businesses and their customers. Our vision is to create a future where AI Agents manage all customer interactions, providing instantaneous, tailored, and exceptional experiences.AI Agents are set to be the next significant technological transformation, and Zowie is at the forefront of this movement. Prestigious brands such as Costco, DocMorris, Monos, Decathlon, and InPost rely on our AI Agents to lead their customer care initiatives, managing millions of conversations each month.About the Role:With a strong foothold in mid-market and enterprise sectors, we are seeking Technical Account Managers to join our dynamic team and become specialists in the adoption of our GenAI products. This role is perfect for technology enthusiasts who enjoy translating innovations into meaningful business outcomes.As a Technical Account Manager at Zowie, you will act as a builder-coach, fully responsible for the adoption success of our innovative GenAI platform. You will be the primary expert guiding customers from initial setup to achieving transformative results—designing integrations, establishing best practices, and empowering customers to confidently self-serve.Interested in the technology you'll be working with? Explore the tutorials here.Excited? Let's connect!Your Responsibilities:Become proficient in building and customizing AI Agents to foster transformative customer experiences.Connect business requirements with technology by analyzing customer operations, identifying enhancements, and converting them into technical solutions.Manage advanced configurations, integrations with customer systems (e.g., e-commerce platforms, CRMs, APIs), and bespoke implementations.Serve as the ultimate advisor and representative, cultivating strong relationships with key stakeholders to maximize platform adoption and business impact.Collaborate with Account Directors to strategize and oversee the success of a portfolio of customers throughout their post-sale journey.

Feb 20, 2026

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