Technical Account Manager - Japan

DataikuJapan, Tokyo

On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, candidates should possess:Strong technical expertise in AI and data science, particularly with the Dataiku platform. Exceptional communication and interpersonal skills to effectively engage with clients at all levels. Experience managing technical client relationships, demonstrating the ability to navigate complex customer situations. A proactive approach to problem-solving, with the capability to adapt quickly to changing circumstances. Familiarity with ML-Ops practices and cloud-based systems.

About the job

The world’s top companies depend on Dataiku to operationalize AI and leverage it as a true engine of business performance, delivering measurable value. For more insights, visit the Dataiku blog, LinkedIn, X, and YouTube.

How You’ll Make an Impact

Partner with customers and the internal account team to identify both short- and long-term priorities, developing a strategic engagement plan.
Serve as the primary technical advisor for client teams, providing expert guidance and hands-on support across multiple areas, including:

Architecture and deployment of the Dataiku platform
Platform operations and upgrades
Best practices for platform utilization
Security, data management, and computational resources
ML-Ops, monitoring, and scaling strategies

Assist clients in integrating the product into their systems and resolving any technical challenges.

About Dataiku

Dataiku is a pioneering company dedicated to enabling organizations to harness the full potential of AI. Through its comprehensive platform, Dataiku empowers teams to collaborate effectively and operationalize AI initiatives, driving measurable business outcomes.

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