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Technical Account Manager Manager - EMEA

CamundaFrance
Remote Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven leadership experience in customer success management or technical account management. Strong understanding of enterprise software solutions and automation technologies. Excellent communication and interpersonal skills. Ability to analyze complex issues and provide effective solutions. Experience in fostering a collaborative and inclusive team culture.

About the job

About Camunda

Camunda builds enterprise agentic automation solutions that help companies orchestrate complex business processes across agents, people, and systems. The platform supports production-ready agents with built-in governance, serving mission-critical workflows for major organizations. Over 700 companies, including Atlassian, ING, and Vodafone, use Camunda to accelerate project timelines, improve efficiency, and deliver better customer experiences. Camunda was named a Visionary in the 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies (BOAT).

As a fully remote company, Camunda is recognized for workplace flexibility and employee satisfaction. Recent honors include a spot on GP Bullhound’s 2024 Top 100 Next Unicorn list, certification as a Great Place to Work, and recognition by Flexa for flexible work options. Camunda continues to grow and welcomes new talent.

Role Overview: Technical Account Manager Manager - EMEA

Location: France (Remote)

This role leads the Technical Account Management (TAM) team in the EMEA region. The Manager ensures the team delivers consistent, value-driven support to customers while removing barriers and aligning with Camunda’s strategic goals. The position requires a blend of technical insight and a focus on customer outcomes. Building a collaborative team culture and connecting individual efforts to broader company objectives are central to this role.

Key Responsibilities

  • Lead, mentor, and support a team of Technical Account Managers, guiding daily performance and encouraging collaboration.

About Camunda

Camunda is a trailblazer in enterprise automation, enabling organizations to improve their operational efficiency and customer engagement through innovative AI-driven solutions. Our mission is to empower businesses to achieve greater agility and responsiveness in today’s fast-paced digital landscape.

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