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Technical Account Manager

Box, Inc.Tokyo, JapanNew
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in a technical account management role or similar capacity. Strong understanding of cloud technologies and software solutions. Excellent problem-solving skills and ability to communicate technical information clearly. Ability to manage multiple projects and prioritize effectively. Strong interpersonal skills and a customer-focused mindset.

About the job

The Technical Account Manager position at Box, Inc. centers on building and sustaining strong client relationships. This role involves serving as a reliable advisor to customers, helping them get the most out of Box’s solutions.

Role overview

Technical Account Managers work closely with clients to understand their needs and support their ongoing use of Box products. Acting as a main point of contact, you will help guide clients throughout their experience with the company’s technology.

What you will do

  • Establish and maintain long-term relationships with clients in Tokyo and the surrounding region
  • Advise customers on how to maximize the value of Box’s offerings
  • Communicate clearly and effectively to support clients as they adopt and use Box products

Requirements

  • Strong interest in technology
  • Excellent communication skills
  • Experience working directly with clients or customers

About Box, Inc.

Box, Inc. is a leading cloud content management platform that empowers businesses to manage their content securely and collaboratively. With a focus on innovation and customer success, Box, Inc. is committed to providing exceptional service and solutions that drive results for our clients.

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