Technical Customer Support Specialist - Night Shift

OxylabsVilnius

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong problem-solving skills and a customer-oriented mindset. Excellent communication abilities, both written and verbal. Ability to work effectively in a team environment. Prior experience in customer support or a related field is a plus. Willingness to work night shifts.

About the job

Role overview

The Technical Customer Support Specialist - Night Shift position is based in Vilnius and centers on supporting customers and resolving their inquiries during overnight hours. The team values collaboration and a strong service approach, seeking people who enjoy assisting others and working together to solve problems.

What you will do

Assist customers and address questions or issues that arise during the night shift
Work closely with colleagues to deliver consistent support
Help maintain a positive experience for clients using Oxylabs solutions

What we offer

Opportunities for career growth with access to internal and external learning resources
Regular knowledge-sharing events
A collaborative team atmosphere
Mental and physical wellness resources

Motivated team players who want to contribute to customer service will find a supportive group at Oxylabs.

About Oxylabs

Oxylabs is a leading provider of sophisticated web data gathering solutions, catering to thousands of high-profile clients, including Fortune 500 companies. Our mission is to empower businesses with the data they need to thrive in today's fast-paced digital landscape.

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