Geotab Inc. logoGeotab Inc. logo

Technical Customer Support Team Leader

Geotab Inc.Sydney, Australia - Australia
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Manager

Qualifications

Proven experience in a technical customer support role, ideally in a leadership capacity. Strong analytical and problem-solving skills with the ability to think strategically. Excellent communication and interpersonal skills, capable of interacting effectively with clients and team members. Familiarity with IoT solutions and fleet management software is a plus. Ability to thrive in a fast-paced environment and manage multiple priorities. Strong organizational skills and attention to detail.

About the job

Geotab Inc. is hiring a Technical Customer Support Team Leader based in Sydney, Australia. This position guides a team that helps customers manage their commercial vehicle fleets using Geotab’s connected transportation technology.

Role overview

The Technical Customer Support Team Leader oversees daily support operations, ensuring customers receive timely and accurate assistance. The focus is on helping businesses use Geotab’s web-based analytics and IoT platform to improve fleet safety, productivity, and compliance. The team leader also supports staff development and encourages creative problem-solving.

What you will do

  • Lead and mentor a team of technical support specialists.
  • Coordinate responses to customer inquiries related to Geotab’s fleet management solutions.
  • Promote a collaborative and inclusive team environment.
  • Encourage continuous learning and professional growth within the team.

Requirements

  • Experience in technical customer support or a related field.
  • Strong leadership and communication skills.
  • Interest in IoT, analytics, and connected vehicle technology.
  • Ability to work in Sydney, Australia.

Learn more

About Geotab Inc.

Geotab Inc. is a pioneering force in IoT and connected transportation, dedicated to empowering businesses through innovative technology solutions that enhance safety and sustainability in communities worldwide.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.