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Technical Delivery Manager

AppianChennai, India
On-site Full-time

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Experience Level

Manager

Qualifications

Basic qualifications:8+ years of experience in BPM/SaaS project delivery management.5+ years of experience in team management.3+ years of experience collaborating with cross-functional teams (architects/product designers) to design and deliver impactful customer solutions. Strong technical expertise in BPM/SaaS. Bachelor's degree in Engineering, Computer Science, Information Systems, Mathematics, or a related field. Willingness to travel. Preferred qualifications:2+ years of pre-sales experience. Experience in understanding customer strategic goals, aligning technology solutions, developing application roadmaps, and crafting compelling business cases for investments. Industry experience in one or more of the following sectors: Financial Services, Pharmaceuticals, Insurance, or Manufacturing (preferred).

About the job

At Appian, our core values of Intensity and Excellence shape our identity. We uphold high standards and strive for quality in everything we do. With ambition and commitment, we tackle every challenge, holding ourselves accountable to achieve outstanding results. By joining Appian, you will become part of a dedicated team that is passionate about achieving challenging goals collaboratively.

We are currently seeking a proactive Technical Delivery Manager to take ownership of post-sales activities across multiple accounts and contribute to our expanding business.

As a pivotal leader within Appian's Customer Success organization, you will oversee the successful delivery of projects leveraging our state-of-the-art technology.

Your responsibilities will span a diverse range of clients, collaborating closely with key project stakeholders and executives throughout the project lifecycle to ensure client satisfaction and technology adoption. Additionally, you will play a crucial role in identifying and supporting new business software and service opportunities.

The Technical Delivery Manager will also be instrumental in fostering a positive and high-performance culture, aligned with Appian’s values. You will actively engage with our team, providing coaching, constructive feedback, and mentorship to facilitate their professional growth and development within the company.

About Appian

Appian is a leading software company focused on providing a powerful platform for business process management and automation. Our innovative technology allows organizations to optimize their operations and enhance customer engagement. We are committed to excellence and fostering a collaborative work environment that empowers our employees.

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