Technical Implementation Consultant - North America

PHMGManchester

On-site Full-time £29K/yr - £31K/yr

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Experience Level

Entry Level

Qualifications

• Strong organizational and time management skills• Excellent communication abilities• Ability to work collaboratively with team members• A proactive attitude towards problem-solving• Willingness to learn and adapt in a dynamic environment

About the job

Location: Manchester, Old Trafford
Hours: 1:00 pm - 10:00 pm (supporting US clients) with one Pacific Coast shift every 8 weeks, from 6:00 pm to 12:00 am
Salary: £29,000 base (£31,000 OTE)

To maintain our leading position in the industry and continue our growth trajectory, we are expanding our technology consulting team to support our clients in North America.

As a Technical Implementation Consultant, you will oversee the delivery of tailored audio branding services on our clients’ telephony systems, along with ongoing support. Your commitment to providing an exceptional customer experience will ensure that our clients receive the world-class service we are recognized for.

Collaborating closely with our dedicated Account Managers, you will gain an in-depth understanding of each client's unique requirements and devise the optimal strategy for implementing our productions.

Your daily tasks will be managed through our CRM systems and project cases, allowing you to leverage your organizational skills and effectively prioritize your workload. You will receive a detailed training plan to enhance your technical abilities. All we require is your passion, hard work, and determination to succeed.

About PHMG

PHMG is a leader in audio branding, specializing in creating bespoke audio solutions for businesses across the globe. Our commitment to innovation and excellence has made us a trusted partner for numerous organizations.

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