About the job
As the IT infrastructure administrator for our clients, you will ensure that the environments remain stable, secure, and up-to-date. Our security applications are utilized 24/7 in complex, large-scale settings, making it essential for the underlying infrastructure, such as servers and connections, to function flawlessly.
Your Role as a Technical Administrator
You will be part of a dedicated team of administrators and architects. As the administrator, you will oversee the IT infrastructure, which includes a combination of private cloud, public cloud, and on-premise solutions used for our security applications across various major clients with stringent cyber security and privacy demands. Your responsibility is to ensure the environment is secure and operational continuity is maintained.
You will serve as the primary point of contact for queries and suggestions regarding technical application management. You will monitor, manage, and maintain our entire ICT infrastructure, implement changes, and troubleshoot incidents and outages, collaborating with our IT partners as necessary. Your proactive involvement will contribute to implementing improvements and introducing new services. You will closely collaborate with the project team to ensure that management and monitoring of the environment are effectively controlled.
Your Responsibilities Include:
- Conducting technical management for our Cloud and SaaS services (> 150 VMs);
- Requesting and configuring expansions/additions to our IT infrastructure;
- Managing incidents, problems, and changes;
- Optimizing management through automation and simplification;
- Proactively contributing to maintaining the security and reliability of our environments;
- Configuring our monitoring tools;
- Consulting and collaborating with our key IT partners;
- Keeping our documentation up to date;
- Developing improvements and adding new services.
