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Technical Product Consultant

Box, Inc.Chicago, Illinois, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in a technical consultancy or product support role. Strong understanding of product lifecycle management. Excellent communication skills, both written and verbal. Ability to analyze complex technical issues and present solutions effectively. Familiarity with software development processes and methodologies. A Bachelor's Degree in Computer Science, Information Technology, or a related field is preferred.

About the job

Box, Inc. is seeking a Technical Product Consultant in Chicago, Illinois. This role centers on connecting clients’ technical needs with the company’s product capabilities.

Role overview

The Technical Product Consultant works across teams to help customers understand and use Box’s products effectively. The position involves responding to technical questions, offering recommendations, and supporting product implementation for clients.

What you will do

  • Address technical inquiries from clients and internal teams
  • Provide clear recommendations that align with customer requirements
  • Assist in implementing Box products for new and existing clients
  • Collaborate with colleagues to improve the customer experience and encourage product adoption

Collaboration

This position involves regular interaction with multiple teams to ensure clients receive the support they need and to help drive the use of Box’s solutions.

About Box, Inc.

Box, Inc. is a leading cloud content management platform that empowers businesses to manage and share their content securely. Our innovative solutions are designed to drive collaboration and streamline workflows across teams, making Box an essential tool for organizations looking to increase efficiency and productivity.

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