CaptiveAire Systems, Inc. logoCaptiveAire Systems, Inc. logo

Technical Sales and Field Service Engineer

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess a background in engineering or a related field, along with strong sales acumen. We are looking for someone with:Bachelor's degree in Engineering or a related disciplineExcellent communication and presentation skillsProven experience in technical sales or field service rolesAbility to work independently and as part of a teamStrong problem-solving abilities and customer service orientation

About the job

CaptiveAire Systems, Inc. seeks a Technical Sales and Field Service Engineer to join the team in Cranford, NJ. This hybrid role blends sales activities with on-site technical support, working directly with customers to understand their needs and ensure equipment runs smoothly.

Role overview

This position focuses on both growing client relationships and providing hands-on service. The engineer will recommend solutions tailored to each operation, deliver product demonstrations, and troubleshoot equipment at customer locations. Clear communication and a service mindset are essential.

What you will do

  • Identify client needs and recommend appropriate solutions to support sales goals.
  • Present technical information and demonstrate products to customers.
  • Visit customer sites to provide troubleshooting and technical support for equipment.
  • Maintain strong communication with clients to address questions and ensure satisfaction.

Requirements

  • Technical background in engineering or a related discipline.
  • Experience working directly with customers in both sales and support settings.
  • Ability to explain technical topics clearly and effectively.
  • Motivation to learn and solve problems in the field.

About CaptiveAire Systems, Inc.

CaptiveAire Systems, Inc. is a leading manufacturer of commercial kitchen ventilation systems and equipment. With a commitment to innovation and quality, we provide solutions that enhance energy efficiency and operational effectiveness in the food service industry. Join us to be part of a team that values integrity, innovation, and customer satisfaction.

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