Technical Support and Business Analyst - IT

CollaberaSalt Lake City

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess:A strong background in technical support and business analysis. Excellent problem-solving skills and the ability to communicate technical information effectively. Experience with IT systems and software applications. Proficiency in data analysis and reporting tools. Ability to work collaboratively in a team-oriented environment.

About the job

Join our dynamic team at Collabera as a Technical Support and Business Analyst. In this pivotal role, you will provide exceptional technical support while analyzing business processes to enhance our IT solutions. Your expertise will help bridge the gap between technical teams and business stakeholders, ensuring efficient operations and high-quality service delivery.

About Collabera

Collabera is a leading provider of technology and professional staffing solutions. We pride ourselves on delivering innovative solutions that empower businesses to thrive in an ever-evolving digital landscape. Join us to be part of a team that values collaboration, creativity, and excellence.

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Join our dynamic team at Collabera Inc. as a Technical Writer. In this role, you will be responsible for creating and maintaining technical documentation that enhances user understanding and experience. Your expertise will help bridge the gap between complex technical information and user-friendly content.

Feb 16, 2016

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Technical Writer

Collabera

Full-time|On-site|Salt Lake City

Join our dynamic team at Collabera as a Technical Writer and play a key role in crafting clear, concise, and engaging documentation that supports our innovative solutions. You will collaborate with cross-functional teams to gather and interpret complex technical information and translate it into user-friendly guides, manuals, and online help documentation.

Feb 10, 2016

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Technical Writer

Collabera

Full-time|On-site|Salt Lake City

Join our dynamic team at Collabera as a Technical Writer, where you will play a critical role in creating comprehensive documentation for our innovative projects. We are looking for a detail-oriented individual who excels in translating complex technical concepts into clear, user-friendly content. You will collaborate with cross-functional teams to gather information and ensure that all documentation meets high standards of quality and accuracy.

Sep 16, 2015

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Technical Writer - Italian

Collabera Inc.

Full-time|On-site|Salt Lake City

Join our dynamic team at Collabera Inc. as a Technical Writer - Italian. In this role, you will be responsible for creating and maintaining high-quality documentation that meets the needs of our international clientele. Your fluency in Italian and technical expertise will ensure that our materials are accurate, clear, and accessible.As a Technical Writer, you will collaborate closely with engineers and product managers to gather information, understand complex technical concepts, and translate them into user-friendly content. Your role will be vital in supporting our mission to deliver exceptional products and services.

Jul 7, 2015

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Technical Writer - Japanese

Collabera

Full-time|On-site|Salt Lake City

Are you passionate about technical writing and fluent in Japanese? Join our dynamic team at Collabera, where innovation meets expertise. As a Technical Writer, you will play a pivotal role in creating clear and engaging documentation that empowers our clients and enhances their understanding of our products and services.Your responsibilities will include drafting, editing, and reviewing technical documents, collaborating with cross-functional teams, and ensuring that all content is accurate and user-friendly. If you are detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, we want to hear from you!

Sep 19, 2015

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Proposal Writer / Communications Specialist

Collabera

Full-time|On-site|Salt Lake City

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Join our dynamic team at Collabera as a Technical Support Specialist. In this role, you will provide exceptional customer service and technical assistance to our clients, ensuring that their technical issues are resolved promptly and efficiently. You will work closely with various departments to troubleshoot issues, escalate when necessary, and enhance customer satisfaction.

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Full-time|On-site|Salt Lake City, Utah

At Filevine, we are pioneering the future of legal work through our innovative Legal AI solutions. Our platform, powered by LOIS (Legal Operating Intelligence System), integrates data, documents, and workflows into a cohesive system, enabling legal professionals to operate with enhanced clarity and productivity.Filevine's commitment to transforming legal operations has garnered us numerous accolades, including recognition as one of the fastest-growing technology companies by Deloitte and Inc. Our dedicated team of innovators is passionate about driving change and delivering exceptional value to our users.Position OverviewThe Email Support team is vital in ensuring our customers receive top-tier assistance with their daily challenges. We seek candidates who are enthusiastic about providing exemplary support and possess a deep understanding of Filevine's products and their applications. Your responsibilities will include resolving customer issues, training team members, creating documentation, and maintaining a high standard of customer service. We value empathetic individuals with strong technical skills who excel at problem-solving and customer satisfaction.This role is based at our Salt Lake City office, reporting to the Director of Customer Support. The Email Support team collaborates closely with various departments, including the Technical Support (Live Help) Team, offering ample opportunities for career progression.

Aug 29, 2024

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Bilingual Technical Support Specialist - French

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Full-time|On-site|Salt Lake City

Join our dynamic team as a Bilingual Technical Support Specialist where you will utilize your French language skills to assist customers with technical inquiries and provide exceptional service. You will be responsible for troubleshooting issues, offering solutions, and ensuring customer satisfaction through effective communication and problem-solving skills.

Mar 24, 2016

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Technical Solution Architect

Addepar

Full-time|$95K/yr - $119K/yr|On-site|Salt Lake City, UT

Who We AreAddepar is a leading global data and AI platform that empowers investment professionals to transform complex financial data into actionable insights. Our platform unifies portfolio, market, and client information into a comprehensive portfolio view, delivering AI-driven insights directly within investment and client workflows. Today, over 1,400 firms across nearly 60 countries leverage Addepar to manage and advise on nearly $9 trillion in assets. With integrations spanning approximately 650 software, data, and consulting partners, we support investment operations for firms of all sizes and complexities. Our global presence includes offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo.The RoleAs a Technical Solution Architect, you will be instrumental in assisting our clients with custom integrations utilizing Addepar's suite of APIs and the Addepar Data Exchange. You will also have the chance to innovate internal tools that tackle client challenges, streamline implementations, and facilitate interactions among both internal and external stakeholders. The ideal candidate will demonstrate a passion for problem-solving, possess experience in wealth management, excel in communication, thrive in a dynamic environment, and adopt a solutions-oriented mindset when faced with challenges.

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