Adeeba E-Services Pvt Ltd logoAdeeba E-Services Pvt Ltd logo

Technical Support Associate (Inbound Voice) at Adeeba E-Services Pvt Ltd | Kolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Excellent communication skills in English. Basic technical knowledge or experience in customer support. Ability to handle customer queries with patience and professionalism. Strong problem-solving skills.

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Associate. In this role, you will be the first point of contact for our customers, providing them with exceptional support through inbound voice communication. Your expertise will help resolve technical issues and enhance customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via phone, providing solutions to technical problems.
  • Guide customers through troubleshooting processes.
  • Document interactions and maintain customer records.
  • Collaborate with team members to improve service delivery.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of customer support services, dedicated to delivering high-quality support to our clients. Our team is passionate about technology and committed to customer satisfaction. We offer a vibrant work environment and opportunities for growth.

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