Adeeba E Services Pvt Ltd logoAdeeba E Services Pvt Ltd logo

Technical Support Associate / Technical Sales Associate - Voice Support

On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, you should possess:Strong verbal communication skills in English. A passion for technology and a willingness to learn. Previous experience in technical support or sales is a plus. Ability to work in a fast-paced environment and manage multiple tasks efficiently. Problem-solving skills and a customer-centric mindset.

About the job

Join our dynamic team as a Technical Support Associate / Technical Sales Associate specializing in voice support. In this role, you will be the first point of contact for our customers, providing expert assistance and solutions to their technical queries. You will leverage your communication skills and technical knowledge to deliver exceptional service, ensuring customer satisfaction and loyalty.

Your responsibilities will include diagnosing technical issues, guiding customers through troubleshooting steps, and recommending products or services that best meet their needs. With a focus on building relationships, you will play a crucial role in enhancing our customer experience.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technical support and customer service solutions. Based in Kolkata, we are committed to delivering top-notch service to our clients across various industries. Join us to be a part of a vibrant and innovative team that values excellence and customer satisfaction.

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