Technical Support Associate

CollaberaGolden Valley

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess a strong understanding of technical concepts and have exceptional interpersonal skills. A background in IT support or customer service is preferred, along with experience in troubleshooting and resolving technical issues.

About the job

As a Technical Support Associate at Collabera, you will be at the forefront of providing top-tier technical assistance to our clients. Your role will involve troubleshooting technical issues, offering guidance, and ensuring customer satisfaction through effective communication and problem-solving skills.

About Collabera

Collabera is a leading provider of technology and talent solutions, dedicated to connecting skilled professionals with top organizations. We pride ourselves on fostering a collaborative and innovative work environment that empowers our employees to thrive.

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Technical Support Specialist

BCforward

Contract|$17/hr - $20/hr|On-site|Golden Valley

Join Our Team as a Technical Support Specialist in Golden Valley, MN!Are you passionate about technology and customer service? We are looking for a dedicated Technical Support Specialist to provide exceptional technical assistance to our customers on our Contractor/Distributor support line. You will play a vital role in ensuring our clients receive accurate …

Mar 3, 2017

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Technical Support Specialist

Artech Information Systems

Contract|On-site|Golden Valley

Job Description:The Technical Support Specialist plays a vital role in delivering precise technical support solutions and providing accurate, timely referral information to our customers on the Contractor/Distributor support line.In this role, you will collect essential information and leverage web and product specifications to effectively guide customers through our Client's product offerings.This position is crucial for the growth of our Client's business, and the selected individual must strive to exceed expectations and help distinguish our Client from competitors.Key Responsibilities:Customer Support: Efficiently respond to support-related emails, phone calls, and other electronic communications; possess knowledge and experience in customer service practices.Problem Solving: Diagnose and resolve technical issues related to hardware and software.Applications Knowledge: Maintain up-to-date knowledge of system information, changes, and updates; have experience with personal computer hardware and software within a corporate network environment; proficiency in the MS Office Suite is a plus.Change Agent: Proactively seek ways to enhance support processes; drive the initiation and follow-through of improvements.

Sep 8, 2017

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Technical Support Specialist

BCforward

Full-time|On-site|Golden Valley

Join our dynamic team at BCforward as a Technical Support Specialist. We are seeking a dedicated and skilled professional who can provide exceptional technical assistance to our clients and ensure their satisfaction. You will play a crucial role in troubleshooting and resolving technical issues, helping customers navigate our products and services effectively.Your ability to communicate clearly and resolve problems efficiently will be key to your success in this role. If you are passionate about technology and customer service, we would love to hear from you!

Oct 17, 2016

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Technical Support Specialist | Customer Service

Collabera

Full-time|On-site|Golden Valley

Join our dynamic team at Collabera as a Technical Support Specialist where you will play a crucial role in ensuring customer satisfaction through exceptional service and technical assistance. You will be the first point of contact for customers seeking technical support, and your primary responsibilities will include troubleshooting issues, providing solutions, and guiding users through various technical processes.

Aug 5, 2016

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Customer Care and Technical Support Specialist

BCforward

Contract|$16/hr - $20/hr|On-site|Golden Valley

Customer Care and Technical Support SpecialistJoin our dedicated team at BCforward, where we are committed to delivering exceptional customer service and technical support. We are seeking a motivated individual to provide assistance to our clients effectively.Pay Rate: $16 - $20 per hourContract PositionDuration: 09/12/2016 to 03/11/2017

Dec 1, 2016

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Technical Support Specialist - Customer Service Representative

Artech Information Systems LLC

Contract|On-site|Golden Valley

Job Title: Technical Support Specialist / Customer Service RepresentativeDuration: 6 MonthsJoin our dynamic team at Artech Information Systems LLC as a Technical Support Specialist. In this role, you will be the first point of contact for our customers, providing exceptional service and support. As a valued team member, you will contribute to creating positive customer experiences while troubleshooting and resolving technical issues.Note: You must be available to work one weekend day each week.

Sep 8, 2017

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Technical Support Associate

Collabera

Full-time|On-site|Golden Valley

As a Technical Support Associate at Collabera, you will be at the forefront of providing top-tier technical assistance to our clients. Your role will involve troubleshooting technical issues, offering guidance, and ensuring customer satisfaction through effective communication and problem-solving skills.

Jan 30, 2017

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Talent Acquisition Specialist

Animal Humane Society

Full-time|$55K/yr - $65K/yr|Hybrid|Golden Valley, Minnesota, United States

Overview: The Talent Acquisition Specialist is pivotal in attracting and securing outstanding talent to further the mission of the Animal Humane Society, which is dedicated to engaging the community in support of animals. This role collaborates closely with hiring managers and the People & Culture team to foster a positive candidate experience while ensuring equitable hiring practices that embody AHS’s commitment to diversity, equity, and inclusion. The specialist will implement strategic hiring initiatives that align recruitment with organizational objectives, facilitating staffing decisions that enhance performance across all departments. By sourcing the right talent promptly, this position promotes operational excellence and nurtures a culture that empowers employees to fulfill AHS’s mission.Salary: $55,000 - $65,000 annuallySchedule/Location:Full Time, Monday - Friday during operational hoursThis is a hybrid role based in Golden Valley, requiring on-site presence at least 2 times per week. Candidates must reside in or have easy access to the Minneapolis/St. Paul area.Key Responsibilities:Recruitment, Selection, and Talent Acquisition:Oversee the complete recruitment cycle, including job postings, sourcing, screening, interviewing, and negotiating offers.Create and execute innovative sourcing strategies to attract a diverse range of candidates.Collaborate with hiring managers to identify staffing needs and advise on best practices for selection and onboarding.Utilize job boards and digital recruitment platforms (such as LinkedIn and Indeed) to effectively advertise and attract candidates to AHS roles.Establish and maintain robust pipelines of candidates for current and future openings.Ensure compliance with employment laws and AHS policies throughout all recruitment activities.Work with the People & Culture team to align hiring practices with organizational strategies and workforce planning.Provide an engaging and inclusive candidate experience that reflects AHS’s values and culture.Facilitate smooth transitions from candidate to employee through offer negotiations.Monitor recruitment metrics and provide insights to enhance processes and outcomes.Represent AHS at career fairs, networking events, and community outreach initiatives to promote our employer brand.

Mar 21, 2026

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Employee & Labor Relations Specialist

Animal Humane Society

Full-time|$70K/yr - $80K/yr|On-site|Golden Valley, Minnesota, United States

The Employee & Labor Relations Specialist plays a vital role in fostering a positive workplace environment by managing employee relations, ensuring compliance with employment laws, and supporting People & Culture initiatives. This position collaborates closely with leadership and the Learning & Development team to effectively address workplace concerns, mitigate risks, and promote a compliant, high-performing organization.Salary: $70,000-$80,000 annuallyBenefits:· 15 Days Paid Time Off in your first year· 4 Floating Holidays and 9 Paid Holidays each calendar year· 401k Retirement Plan with a 4% company match

Mar 21, 2026

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Customer Service Specialist

Collabera Inc.

Full-time|On-site|Golden Valley

Join our dynamic team as a Customer Service Specialist! In this role, you will be the first point of contact for our valued customers, ensuring their needs are met with efficiency and professionalism. You will handle inquiries, resolve issues, and provide information about our products and services, fostering a positive experience that keeps our customers coming back.

Aug 10, 2016

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Customer Service Representative at Honeywell | Golden Valley

Honeywell International Inc.

Contract|$16/hr - $20/hr|On-site|Golden Valley

Customer Service RepresentativePay Rate: $16.00 - $20.00/hr (W2)Contract Duration: 02/06/2017 to 08/06/2017Location: Golden Valley, MN, USA, 55422Join Honeywell International, a leading $30-billion global technology and manufacturing powerhouse with over 120,000 employees across 95 countries. The Home, Building, and Technology (HBT) Division is at the forefront of transforming the industry, offering innovative products and services that empower customers to design efficient, safe, and comfortable environments. This division, generating $10 billion in revenue, specializes in advanced controls for HVAC systems, security solutions, fire alarm systems, and energy management for diverse indoor spaces. Whether it's a smart thermostat for homes or comprehensive management systems for large commercial buildings, Honeywell HBT is recognized as a global leader.As a Customer Care Associate, your primary responsibility will be to fulfill customer needs and expectations effectively. You will manage daily order processing in collaboration with Planners, Demand Management, and distribution centers to ensure that shipments meet customer requirements. Your role is pivotal to Honeywell's growth, and you will be expected to go the extra mile to distinguish Honeywell from its competitors.Responsibilities:• Systems Support: Prepare customer orders daily while promptly addressing requests via phone and email.• Systems Growth: Support initiatives to enhance electronic ordering processes.• SAP Applications: Utilize advanced SAP features and troubleshoot issues as they arise.• Change Agent: Identify and implement improvements in customer care processes.• Manage complex assignments requiring judgment and initiative, including:o Managing offsite inventoryo Planning and managing orders for production lineso Placing purchase orders with supplierso Executing manual shipping and invoicing transactions within SAPo Understanding and enforcing software license agreements and legal restrictions.

Jan 23, 2017

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