Technical Support Engineer

Join IXL Learning, a leader in developing personalized educational products utilized by millions worldwide. We are looking for an experienced Technical Lead to oversee a dynamic team of engineers and deliver both technical and project leadership. This full-time position is based at our headquarters in San Mateo, CA, with the flexibility to work from home one…

Stellic is on an exciting growth trajectory! We are actively seeking a Technical Platform Lead to take charge of the technical strategy for our architecture's core systems. With significant investments in AI capabilities, search infrastructure, and reusable platform components, we are in need of a visionary technical leader who can influence both our developmental direction and the methodologies used by engineering teams to build upon our frameworks.ABOUT STELLICAt Stellic, we are dedicated to creating an educational landscape where every student navigates their academic journey with clarity, confidence, and purpose. Our innovative platform enhances the student experience, equipping them with the essential tools to make informed decisions about their degree plans, monitor their progress, and forge a personalized education and career path.As a rapidly expanding startup, backed by prominent social impact investors, we collaborate with renowned institutions including Cornell, Columbia, UVA, and Ohio State, serving over 1 million students across 7 countries. As we scale our services to more universities globally, our commitment to our mission remains steadfast, driven by our core values and a dedication to building a high-performance team that makes a meaningful difference in the lives of students and the education sector.THE STELLIC ENGINEERING TEAMOur engineers possess a unique combination of curiosity, creativity, and business insight, enabling them to deliver practical solutions swiftly and with unwavering quality. Our ultimate mission is to support students, and this focus guides our engineers in their development efforts.JOINING THE PLATFORM TEAMThe Platform team is tasked with creating both essential infrastructure and pivotal product interfaces that drive Stellic's fundamental experiences. The team oversees critical systems like search, which is integral to the user experience, alongside an expanding suite of AI-enhanced features, including AI Analytics and the AI platform. These systems encompass both user-facing functionalities and internal components utilized across our product offerings.Apart from managing features from inception to delivery, the team also develops shared constructs such as workflow infrastructure and AI systems employed throughout the engineering domain. Currently, our focus is on enhancing the reliability and scalability of these systems while simultaneously innovating new capabilities that broaden the possibilities within our product.As a Platform Technical Lead, your contributions will resonate across teams and the entire product ecosystem, influencing both the systems we develop and how other teams leverage them.WHO YOU AREYou have a proven track record of constructing scalable AI platforms and...

About zaimlerAt zaimler, we recognize that AI agents struggle when they encounter data they cannot comprehend. Today, enterprise data is often scattered across multiple systems, lacking a cohesive context, meaning, or structure. This fragmentation is a primary reason why many enterprise AI initiatives fall short. As we transition from copilots to fully autonomous agents, we are pioneering a new infrastructure layer to support this evolution.zaimler is at the forefront of building the context infrastructure for the agentic era. Our platform automatically uncovers domain knowledge, maps intricate relationships, and equips AI agents with the semantic understanding necessary for precise operations at scale. Picture knowledge graphs that facilitate real-time inference, designed for systems that require robust reasoning capabilities rather than mere data retrieval.Founded by industry veterans Biswajit Das (former VP of Engineering at Truera) and Sofus Macskassy (ex-Director of Engineering at LinkedIn), who has developed one of the largest knowledge graphs in production, zaimler is a small, senior team in the seed stage, collaborating with major enterprises in sectors such as insurance, travel, and technology. If you are passionate about creating the infrastructure that will underpin the next decade of AI, we would love to connect with you.The RoleIn the position of Technical Lead, you will play a crucial role at the intersection of technical execution, architecture, and leadership.This is a hands-on opportunity where you will write code, take ownership of systems, and lead our expanding team of engineers. Your leadership will be vital in delivering production-quality infrastructure while maintaining high standards of engineering excellence as we scale.This is not a project management role; you are a builder who can inspire and lead.

Roblox is a dynamic platform where millions of users engage in 3D immersive experiences, exploring, creating, learning, and connecting with friends—all made possible by our vibrant community of developers and creators.At Roblox, we are committed to empowering our community by providing innovative tools and platforms that transform their imaginative ideas into reality. Our goal is to redefine how people interact globally, across various devices. We aspire to connect a billion users with a spirit of optimism and civility, and we are seeking exceptional talent to help us achieve this vision.Joining Roblox means being part of a team that shapes the future of human interaction, tackling unique technical challenges at scale, and contributing to the creation of safe and respectful shared environments.Are you a seasoned engineer with a strong focus on reliability and scalability? We invite you to join our Reliability team at Roblox. In this crucial role, you will lead the transformation of our systems, ensuring they achieve top-tier performance, reliability, and efficiency. Collaborate with cross-functional teams to build a robust infrastructure that fuels our growth. If you have a proven record of addressing complex technical challenges, we want to connect with you. Join us in crafting the future of our platform and delivering unmatched value to our users.At Roblox, our ambitious vision aims for 1 billion daily active users, and we believe your expertise will be vital in propelling us toward that goal.

Stellic is on an exciting growth trajectory! We are seeking a Progress Lead to spearhead the technical development of our Degree Progress product. As we transition from a search-based system to a SAT solver-driven architecture, we require a visionary technical leader who can translate this algorithmic capability into a product that students and universities can rely on.ABOUT USAt Stellic, we are committed to building a future where every student navigates their educational journey with clarity, confidence, and purpose. Our platform revolutionizes the student experience by equipping them with the tools necessary to make informed decisions regarding their degree plans, track their academic progress, and create a personalized education and career path.As a rapidly expanding startup backed by prominent social impact investors, we collaborate with leading institutions such as Cornell, Columbia, UVA, and Ohio State, supporting over 1 million students across seven countries. As we scale our services to universities worldwide, we remain dedicated to our mission, driven by our core values and our commitment to building a high-performance team that strives to make a lasting impact on students' lives and the higher education landscape.STELLIC ENGINEERSOur engineers at Stellic embody a unique combination of curiosity, creativity, and business insight, delivering pragmatic solutions at a rapid pace without compromising quality. Our mission to assist students remains at the forefront of their development efforts.THE PROGRESS TEAMThe Progress team is responsible for Stellic's Degree Progress product, enabling students and administrators to monitor their progress toward degree requirements and academic goals. The team is divided into two closely aligned areas:Compute: This area focuses on the underlying algorithms and ensuring the correctness of results.Product: This area is dedicated to applying, validating, and presenting results in a trustworthy and intuitive manner.As the Progress Lead, you will guide the entire team and collaborate closely with our algorithms lead. The team’s current priority is enhancing the scalability and reliability of our system, with a strong focus on developing purpose-built testing frameworks to validate complex and variable degree requirements.

Join parspect as a Lead Engineer for our Application Pod, where you will play a pivotal role in shaping our software solutions. You will lead a team of talented engineers, guiding them in the development of innovative applications that meet our clients' needs. This role is perfect for those who thrive in a dynamic environment and are eager to drive technological advancements.

Join Roblox, where millions of users come together to explore, create, and connect in immersive 3D experiences crafted by our vibrant community of developers. We are dedicated to empowering our users with the tools and platform needed to bring their imaginative experiences to life.Our mission is to unite a billion people through optimism and civility, and we seek exceptional talent to help us achieve this goal. A career at Roblox means tackling unique technical challenges at scale and shaping the future of human interaction in a safer and more civil environment.As a Senior Technical Program Manager for Roblox Engine, you will play a pivotal role in steering engineering initiatives that enhance user and creator experiences. Your responsibilities will include developing cross-functional technical programs focused on our game engine, graphics, and avatar mechanics, making it an excellent opportunity to help shape the future of our TPM team.

At Roblox, we empower a global community of developers and creators to shape their digital experiences. Every day, millions engage with our platform to explore, create, play, learn, and connect with friends in immersive 3D environments.Our mission is to transform how people interact across the globe, from any device. We envision a future where we connect a billion individuals with positivity and respect, and we seek extraordinary talent to help realize this goal.Joining Roblox means being part of a pioneering team that addresses unique technical challenges and enhances the safety and civility of shared experiences for all users.The Engine Networking Team plays a crucial role in synchronizing player experiences by managing the communication of game states. As a Principal Engineer, you will ensure that players enjoy a seamless, almost real-time gaming environment. Your expertise will contribute significantly to the networking and asset loading processes, enhancing the overall player experience.

Join Roblox, where millions engage daily to explore, create, play, learn, and connect through immersive 3D digital experiences crafted by a vibrant community of developers and creators.At Roblox, we are at the forefront of building innovative tools and platforms that empower our community to transform their imaginative ideas into reality. Our vision is to revolutionize how people connect globally, transcending geographical barriers and device limitations. We aim to unite a billion individuals with a spirit of optimism and civility, and we are seeking exceptional talent to help us achieve this mission.A career with Roblox means contributing to the evolution of human interaction, tackling unique technical challenges at scale, and fostering safer, more respectful shared experiences for all.As a pivotal member of Roblox’s database team, you will be instrumental in developing a next-generation, multi-tenant database platform that seamlessly scales and supports every online data workload at Roblox. In your role as a principal engineer, you will influence the architecture, design, and deployment of vital database capabilities that ensure our services remain fast, reliable, and efficient on a global scale. You will report to the Technical Director for Storage.Your Responsibilities:Innovate and implement new engine features—including indexing, storage formats, WAL and replication protocols, sharding, and enhancements to the query planner—to push the boundaries of latency, throughput, and availability.Advance the control plane to provide elastic scaling, autonomous healing, and zero-downtime schema or tenant transitions across global regions.Analyze and optimize critical code paths utilizing kernel-level tracing and advanced performance tools; spearhead systematic reductions in tail latency.Establish engineering best practices by leading design reviews, performance benchmarks, failure drills, and retrospectives following incidents.Automate processes: create frameworks for testing, CI/CD, rollout safety, observability, and autoscaling to ensure the platform operates autonomously at scale.Mentor and empower engineers, fostering deep expertise in database craftsmanship and sharing knowledge across Storage, Platform, and product teams.Engage with the open-source community—contributing upstream improvements and fostering collaboration.

Roblox is seeking a Lead Principal Software Engineer focused on Storage Cache to help drive the performance and scalability of its game development platform. This position is based in San Mateo, CA. Role overview This role centers on designing and implementing advanced storage cache solutions. The work directly supports Roblox’s expanding user community and enables developers to build more immersive experiences. Collaboration with cross-functional teams is a key part of the job, ensuring that storage systems meet evolving platform needs. What you will do Work closely with engineering, product, and infrastructure teams to create and improve storage cache architectures. Optimize caching systems for reliability and speed, supporting a seamless experience for both developers and end users. Requirements Extensive experience in software engineering and system architecture. Strong background in designing scalable storage and caching solutions. Ability to collaborate across multiple teams to deliver robust technical solutions.

Join Verkada as a Technical Program Manager specializing in Camera Software. In this pivotal role, you will lead the development and execution of innovative software solutions for our state-of-the-art camera systems. You will collaborate with cross-functional teams to ensure the successful delivery of projects that enhance our product offerings.Your responsibilities will include defining project scope, managing timelines, and facilitating communication between engineering, design, and product management teams. You will be instrumental in driving improvements in software functionality and performance, ensuring our camera systems remain at the forefront of technology.

Join Roblox, where millions of users engage daily to explore, create, play, learn, and connect with friends in innovative 3D digital experiences crafted by our diverse global community of developers.At Roblox, we are dedicated to developing tools and a platform that enable our community to manifest their wildest imaginations. Our vision is to transform how people connect from anywhere in the world on any device. Our mission is to link a billion people through positivity and respect, and we are in search of exceptional talent to help us achieve this goal.A career at Roblox means you will be at the forefront of shaping the future of human interactions, tackling unique technical challenges at a grand scale, and contributing to safer, more respectful shared experiences for everyone.As a Lead Principal Security Software Engineer reporting to the Manager of Application Security, you will spearhead the Security Design and Review pod. This role is vital for the evolution of the Information Security's (InfoSec) Application Security team, working closely with engineering teams to ensure secure design practices and the establishment of security standards. Your duties will encompass threat modeling, secure systems design, automation processes, and penetration testing.In this pivotal position, you will guide company-wide projects across various technological frameworks, collaborating with engineering leaders to address security challenges effectively. You will define and advance the technical vision for scaling application security practices throughout the organization.You will:Lead extensive security initiatives to confront critical security challenges.Cultivate relationships across the company to fulfill security objectives.Provide expert guidance on product security processes and standards.Define and nurture partnerships with key engineering teams throughout Roblox.Utilize analytical skills to craft security protocols and communicate effectively with stakeholders.Investigate and assess emerging technologies to bolster the company's security posture.Identify potential threats and vulnerabilities within our systems and data, and assist in developing and implementing protective measures.Empower cross-functional teams to adopt security solutions aligned with Trust-by-Design principles.Contribute to the overall security culture within the organization.

At Skydio, we are at the forefront of drone technology, recognized as the leading drone company in the United States and a global pioneer in autonomous flight. Our mission is to revolutionize aerial mobility through cutting-edge artificial intelligence, exceptional hardware, and software product development, operational excellence, and an unwavering focus on customer satisfaction. We empower a diverse array of drone users, from utility inspectors to first responders and military personnel, enhancing their capabilities in critical situations.About the Role:We are seeking an experienced Senior Frontend Engineer to spearhead the development of innovative, real-time applications for drone pilots, first responders, and mission commanders. As a vital member of our engineering team, you will play a crucial role in shaping the future of drones as essential infrastructure by creating intuitive, resilient, and high-performance user interfaces that deliver critical video, telemetry, and control functionalities.Your Impact:Drive innovation in UI/UX for Skydio's real-time browser flight interface.Craft mission and mapping workflows in 3D utilizing geospatial data.Enhance browser performance through process splitting and web workers.Foster an engineering culture centered around best practices through code reviews and technical discussions.Empower pilots to undertake complex multi-drone operations effortlessly.Collaborate with the autonomy team and iterate on features based on field feedback.Qualifications:A minimum of 5 years of experience in developing and launching customer-facing frontend applications.Proficient in modern web technologies including React, TypeScript, GraphQL, and WebGL/Three.js.Demonstrated ability to architect systems that prioritize scalability, reliability, and user-friendliness.Strong product intuition with a keen understanding of users operating in high-pressure scenarios.Experience in cross-functional teamwork to deliver intricate, integrated features from conception to deployment.Preferred Skills:Familiarity with geospatial data visualization tools like Mapbox or Cesium.Knowledge of photogrammetry, scanning, mapping, or rendering workflows.Experience linking frontend applications with cloud-based services (AWS, Temporal, Kubernetes).

Join Roblox as a Senior Software Engineer - Engine Reliability and be a key player in ensuring the robustness and performance of our gaming engine. In this role, you will collaborate with talented engineers to develop innovative solutions that enhance the reliability of our systems, allowing millions of users to enjoy seamless gaming experiences.

At Roblox, we empower millions of users to explore, create, play, and connect through immersive 3D digital experiences, all crafted by our vibrant community of developers and creators.Our mission is to redefine how people come together from any corner of the globe and on any device. We are committed to fostering a community that connects a billion people with optimism and civility, and we are on the lookout for exceptional talent to join us in this endeavor.A career at Roblox means you will be at the forefront of shaping human interaction, tackling unique technical challenges at scale, and contributing to the creation of safe, civil shared experiences for all.As a Senior Software Engineer on our Systems team, your contributions will directly impact the foundational elements of Roblox. You will develop robust software that supports our extensive community of over 2 million developers, enabling them to push the boundaries of interactive gaming. Your work will encompass various aspects of the engine, including threading, memory management, physics, and scripting. If you possess a passion for C++ and thrive in high-performance, real-time applications, you will find a welcoming environment within our Game Engine team.Your responsibilities will include:Crafting engine code in C++ for critical sub-systems within the Roblox game engine.Developing systems for data synchronization between server and client, implementing game-aware data streaming, and optimizing resource usage to ensure seamless gameplay across diverse devices.Contributing to every application developed by Roblox, from mobile clients to cloud-based servers.Your qualifications include:A minimum of 4 years of experience working on intricate challenges in extensive C++ codebases.Proficiency with system-level pointers, templates, and raw memory blocks.A strong understanding of game engine architecture or a desire to learn.Experience in building reliable, functioning systems.A curiosity and commitment to staying updated with technological advancements.

Why Choose PlayStation?At PlayStation, we pride ourselves on being not just the premier destination for gaming but also the ultimate workplace. Recognized as a worldwide leader in entertainment, we create a diverse array of products and services, including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and award-winning titles from PlayStation Studios.We are committed to fostering an inclusive atmosphere that empowers our employees and celebrates diversity. We invite all individuals passionate about innovation, technology, and gaming to explore our opportunities and become part of our expanding global family.The PlayStation brand operates under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.Position Overview:We are thrilled to announce an opening at Sony Interactive Entertainment LLC (PlayStation) for a Senior Software Engineer to join our pioneering Video Codecs team. This innovative group is at the forefront of video encoding and decoding technology, contributing to vital system libraries for both current and next-generation PlayStation products. Your expertise will be instrumental in designing and implementing cutting-edge technology for cloud gaming, remote play, game recording, video streaming, and in-game video playback. The software you develop will serve as the backbone of an SDK for industry-leading game and content developers, transforming the gaming experience worldwide. If you’re ready to make an impact, we want to hear from you!

Join Roblox as a Principal Software Engineer, where you will be at the forefront of the gaming industry, developing innovative software solutions that enhance the user experience. You will collaborate with cross-functional teams to design, implement, and optimize systems that power our platform.

At Roblox, our platform serves millions of users daily, providing a space for exploration, creativity, gameplay, learning, and social connection through immersive 3D experiences crafted by our global community of developers and creators.We are dedicated to constructing innovative tools and platforms that enable our community to manifest their imaginative visions. Our goal is to revolutionize how individuals connect globally, regardless of their geographical location or device. Join us in our mission to unite a billion individuals with positivity and respect, as we seek exceptional talent to help realize this vision.A career at Roblox means influencing the future of human interaction by tackling unique technical challenges on a grand scale and contributing to the creation of safer, more respectful shared experiences for all.Every day, numerous configuration changes are made by service owners across Roblox. This crucial function supports millions of players worldwide as they engage with Roblox for play, learning, work, and socializing. Become a part of the Engineering Efficiency - Configuration team at Roblox and play a vital role in enhancing our development experience. As a Senior Software Engineer, your contributions will significantly transform our development processes and facilitate global expansion through advanced technology.Your ResponsibilitiesUnify and Integrate Systems: Seamlessly merge various high-performance frontends and backends into a cohesive, scalable, and secure next-gen configuration system capable of handling millions of requests per second. Integrate configuration management into the CI/CD pipeline effortlessly.Accelerate Configuration Management with AI: Implement AI Agents to enable smooth configuration upgrades, management, and automation.Ensure Safety and Reliability: Develop robust systems to automate configuration changes, minimizing errors and guaranteeing safe modifications at scale.Enhance and Support: Take ownership of existing configuration systems, provide on-call support as needed, and proactively introduce new features and fixes to improve stability and performance.Improve Runtime Configurations: Create and enforce language-specific libraries and standardized processes to optimize runtime configurations across our platform, promoting consistency and efficiency.

Join Roblox as a Lead Principal Software Engineer in the Consumer App Foundations team, where you'll play a pivotal role in shaping the future of our user experience. You will collaborate with cross-functional teams to design and develop robust software architectures, ensuring high performance and scalability of our consumer applications.