Adeeba E Services Pvt Ltd logoAdeeba E Services Pvt Ltd logo

Technical Support Executive for Inbound Process

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess:Excellent communication skills in English. Strong problem-solving abilities and attention to detail. Experience in customer service or technical support preferred. A willingness to learn and adapt to new technologies. Basic knowledge of computer systems and software.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Executive specializing in inbound customer service. In this role, you will be the first point of contact for our customers, providing exceptional support and troubleshooting for technical issues. Your expertise will help ensure a seamless customer experience.

Key Responsibilities:

  • Provide expert troubleshooting assistance for technical inquiries via phone and chat.
  • Assist customers with product usage and resolve any issues they encounter.
  • Document customer interactions and technical issues to improve service quality.
  • Collaborate with the technical team to escalate and resolve complex issues.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions, dedicated to delivering high-quality service to our clients. Located in Kolkata, we pride ourselves on our innovative approach and commitment to excellence in customer satisfaction. Join us and be part of a team that values growth and development.

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