About the job
Join our team as a Training & Implementation Project Manager and lead the charge in implementing the Pinewood Automotive Intelligence Platform at dealerships across the UK and internationally. This pivotal role involves taking full ownership of the project lifecycle, from the initial discovery and meticulous planning to the go-live phase and ongoing support.
You will collaborate closely with our customers, guiding them through the implementation journey while ensuring that projects are executed on schedule, meet high standards, and deliver tangible commercial results. If you are a dynamic individual with robust project management skills, excellent communication abilities, and a passion for customer interaction, we invite you to apply.
Key Responsibilities:
- Oversee comprehensive implementations of the Pinewood platform for dealership clients.
- Conduct initial project meetings to gather customer requirements and define the project scope.
- Create and maintain detailed implementation plans, including timelines and resource allocation.
- Identify and manage project risks, ensuring proactive resolution of issues.
- Provide regular progress updates to stakeholders, including customers and internal teams.
- Carry out on-site consultancy visits, providing setup assistance, live week support, and follow-up consultations.
- Lead and facilitate training sessions to promote effective system adoption.
- Ensure project documentation and internal systems are accurate and up-to-date.
- Work collaboratively with internal teams to uphold Pinewood’s quality standards.
- Support and mentor team members, conducting regular 1-2-1 meetings, setting objectives, and driving performance.
- Represent Pinewood positively to customers, embodying our values and best practices.
- Stay informed about automotive industry trends and evolving customer needs.
