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Weekend Shift - Associate Support Representative

BrazeLondon
On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Prior experience in customer support or a related field is a plus. Flexible schedule to accommodate weekend shifts.

About the job

Braze is hiring a Weekend Shift Associate Support Representative in London. This role focuses on providing strong customer service and support during weekend hours. The position centers on helping clients resolve questions and technical problems, aiming to keep user experiences smooth and positive.

Main Responsibilities

  • Respond to client inquiries and requests during weekend shifts
  • Troubleshoot reported issues and guide users toward solutions
  • Work to maintain a seamless experience for Braze customers

About Braze

Braze is a leading customer engagement platform that empowers brands to deliver personalized and meaningful interactions with their customers. With a focus on innovation and excellence, we strive to create a dynamic and inclusive work environment where our team members can thrive.

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