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Wholesale Accounts Administrative Specialist

Activate TalentRemote — South Africa
Remote Full-time

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Experience Level

Experience

Qualifications

Requirements:Minimum of 3 years experience managing wholesale accounts for major U. S. retailers such as Walmart, Target, or Dick’s Sporting Goods. Proficient with EDI platforms (SPS Commerce, CommerceHub, TrueCommerce). Hands-on experience with retailer portals (Retail Link, Target Partners Online). Comprehensive understanding of routing guides, compliance standards, and chargeback prevention techniques. Experience in deductions reconciliation and dispute resolution. Exceptional organizational skills with a keen eye for detail. Able to manage high order volumes accurately. Experience working with 3PL and logistics teams. Advanced skills in Excel or Google Sheets. Excellent written and verbal communication abilities. Experience in consumer packaged goods (CPG), apparel, sporting goods, or related fields is preferred.

About the job

Position: Wholesale Accounts Administrative Specialist
Working Hours: Monday to Friday, Eastern Standard Time
Job Type: Full-Time
Location: 100% Remote

Are you a meticulous and proactive individual with a strong background in managing backend operations for prominent retailers such as Walmart, Target, and Dick’s Sporting Goods? We invite you to apply for the role of Wholesale Accounts Administrative Specialist. This position plays a vital role in ensuring seamless administrative and operational processes for our wholesale accounts.

Role Overview:

The Wholesale Accounts Administrative Specialist will oversee the administrative and operational duties associated with wholesale accounts. Key responsibilities include managing purchase orders (POs), EDI coordination, ensuring adherence to routing compliance, chargeback mitigation, invoicing, and reconciliations. You will also facilitate communication with retailer portals and vendor systems to uphold operational excellence and timely fulfillment across high-volume retail partnerships.

Key Responsibilities:

  • Oversee purchase orders from major retailers, such as Walmart, Target, and Dick’s Sporting Goods.
  • Manage and track orders through EDI systems (e.g., SPS Commerce, CommerceHub, TrueCommerce).
  • Ensure compliance with retailer routing guides and vendor specifications.
  • Collaborate with third-party logistics (3PL) and warehouse teams to guarantee accurate and timely shipping.
  • Submit and monitor Advance Ship Notices (ASNs) to ensure correctness.
  • Handle retailer portals (e.g., Retail Link, Target Partners Online) efficiently.
  • Reconcile invoices, deductions, and chargebacks meticulously.
  • Resolve compliance issues and chargebacks proactively.
  • Maintain precise documentation for all wholesale transactions.
  • Support inventory tracking and sell-through reporting.
  • Communicate effectively with buyer teams and retail operations as needed.
  • Assist in forecasting and replenishment coordination.
  • Generate internal reports on wholesale performance metrics.

About Activate Talent

At Activate Talent, we are dedicated to fostering a culture of excellence and innovation. We provide our clients with unparalleled support in managing their wholesale accounts, ensuring that they achieve operational success and build strong partnerships with major retailers.

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