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Workplace Experience Manager

Maven AGIBoston
On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess strong organizational skills, a proactive mindset, and a passion for creating positive workplace experiences. Experience in facilities management or a related field is preferred, along with excellent communication and interpersonal skills.

About the job

Maven AGI develops an enterprise AI platform that helps businesses improve customer service through conversational AI agents. Founded in July 2023 by leaders from HubSpot, Google, and Stripe, Maven connects fragmented systems and unifies knowledge sources to enable smarter, autonomous support. The company’s goal is to let people focus on creative work and relationship-building while AI handles complex, repetitive tasks.

At Maven’s Boston headquarters, the Workplace Experience Manager shapes the in-office atmosphere and ensures daily operations run smoothly. This in-person position reports to the People team and typically requires being on site 3–4 days per week, with flexibility to increase to 5 days as needed.

What you will do

  • Oversee daily operations of the Boston office so employees have what they need to work effectively.
  • Build and maintain relationships with building management and vendors, including catering, cleaning, maintenance, and security partners.
  • Manage mail and package logistics, coordinating all incoming and outgoing deliveries.
  • Keep the office organized, handling seating plans, facilities projects, and general upkeep.

About Maven AGI

Maven AGI is at the forefront of AI innovation, striving to revolutionize customer support through advanced conversational agents. Founded by industry leaders, Maven is committed to delivering exceptional customer experiences while simplifying complex support processes.

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