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Account Manager at TransPerfect | London

TransPerfectLondon, Greater London, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

Essential Skills, Experience, and Qualifications:A keen interest in or prior experience in Strategic Business Development and/or Client Services/Account Management. Proven ability to develop and sustain professional relationships. Excellent verbal and written communication skills in English. Strong analytical and problem-solving skills. Self-motivated, goal-oriented, and capable of working independently. Experience with CRM software is a plus.

About the job

About TransPerfect

TransPerfect stands as the premier global provider of language services and technology solutions. With a robust network of over 100 offices worldwide, we collaborate with industry leaders, including Fortune 500 companies, to offer translation, localization, and business solutions across a wide array of sectors.

The Account Manager plays a pivotal role in fostering new business relationships and serves as the primary point of support for our existing B2B clients.

Key Responsibilities:

  • Cultivate a deep understanding of TransPerfect’s offerings, advantages, and competitive edge.

  • Identify and target prospective customers and organizations for sales initiatives.

  • Establish new client relationships through cold calling, online research, and participation in trade shows.

  • Collaborate with Sales Management to identify, qualify, develop, and secure sales opportunities.

  • Promote and educate clients about the full range of TransPerfect’s services.

  • Provide exceptional customer support while managing client expectations in partnership with the Production Management Team.

  • Oversee and resolve pricing and contractual matters through a thorough understanding of company procedures.

  • Engage actively in learning about each client’s industry, business needs, and corporate culture to identify new opportunities and deliver superior service.

  • Undertake additional special projects or responsibilities as required.

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About TransPerfect

TransPerfect is the leading global company in language services and technology solutions, with a commitment to delivering exceptional service to clients across various industries. Our extensive network and collaborative approach make us a trusted partner for businesses worldwide.

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