Application Support Engineer

Allwyn Lottery SolutionsMarousi, Attica, Greece

On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, candidates should possess strong analytical skills, effective communication abilities, and a proactive mindset. A minimum of a Bachelor's degree in Computer Science or a related field is preferred, along with relevant experience in application support or software development environments.

About the job

Join Our Team

Allwyn Lottery Solutions is a renowned leader in the realm of digital lottery and gaming, proudly operating as a subsidiary of the Allwyn Entertainment Group. Our multinational presence spans across Austria, the Czech Republic, Greece, Cyprus, and Italy.

Our core mission is to enrich the gaming experience for everyone by leveraging advanced technology to improve player engagement and maximize contributions to beneficial causes.

We are dedicated to pioneering cloud-based technologies, utilizing AI-driven analytics, and promoting responsible gaming. Our innovations enable lotteries to attract new players, boost engagement, and foster sustainable growth in an ever-evolving digital environment. Behind every remarkable lottery experience is our dedicated team of professionals who ensure operational excellence, strategic expansion, and the deployment of state-of-the-art solutions. Our central teams are essential in bolstering our technological and gaming advancements through effective leadership, efficient processes, and a steadfast commitment to continuous improvement.

Our teams play a pivotal role in shaping the future of iLottery, emphasizing collaboration, efficiency, and growth. We empower our employees to make meaningful contributions in a fast-paced and dynamic industry.

Role Overview

As an Application Support Engineer, you will be an integral member of our platform support service, collaborating with fellow engineers and a diverse group of professionals in software development, quality assurance, release management, and DevOps.

Your primary responsibility will be to deliver comprehensive 2nd level technical support for our production applications while overseeing the operation, monitoring, and maintenance of the systems and infrastructure that ensure the reliability of our lottery and gaming services. You will serve as a crucial point of reference for incident resolution, system stability, and ongoing service improvements.

Key Responsibilities

Collaborate with the Release Manager, DevOps Engineers, and other Application Support Engineers to support the iLottery platforms at Allwyn LS.
Investigate platform issues including software defects, performance challenges, system outages, and security incidents.
Proactively monitor platform efficiency and ensure adherence to capacity parameters.
Participate in a 24/7 on-call rotation to provide after-hours platform support.
Work with our globally distributed development teams to assist in building and delivering software solutions to multiple clients.
Keep customers informed about high-priority issues, escalating matters as necessary.
Deliver exceptional customer service to all stakeholders.

About Allwyn Lottery Solutions

Allwyn Lottery Solutions stands at the forefront of the digital lottery and gaming industry, committed to using technology to enhance player experiences and contribute to community good. We emphasize innovation and responsibility in all our gaming solutions, and our global reach allows us to impact players positively across multiple regions.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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