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Assistant Front Office Manager

On-site Full-time

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Experience Level

Experience

Qualifications

To thrive in this role, you should possess:A strong background in hotel management or a related fieldExceptional customer service skillsProven leadership experience in hospitalityExcellent communication and interpersonal abilitiesAbility to work flexible hours, including weekends and holidays

About the job

Accor Hotels is looking for an Assistant Front Office Manager to join the team in Sydney. This role partners with the Front Office Manager to keep guest service standards high and ensure daily operations run smoothly. The Assistant Front Office Manager also plays a key part in guiding the front office team and creating a welcoming atmosphere for every guest.

Key responsibilities

  • Assist with day-to-day front office operations
  • Support and coach team members to provide excellent hospitality
  • Help resolve guest concerns and contribute to positive guest experiences
  • Take part in delivering a smooth check-in and check-out process
  • Uphold operational standards and procedures

Working at Accor Hotels

The Sydney team values collaboration, strong service, and attention to detail. Accor Hotels is known for its focus on guest satisfaction and supporting professional growth.

About Accor Hotels

Accor Hotels is a global leader in hospitality, known for our commitment to quality service and innovation. We offer a wide range of accommodations, from luxury hotels to budget-friendly options, ensuring memorable experiences for every guest. Join us in enhancing the hospitality landscape!

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