Assistant Front Office Manager

Hotel TwentySevenAmsterdam, Noord-Holland, Nederland

On-site Full-time

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Experience Level

Experience

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Ervaring in een vergelijkbare functie binnen de hospitality sector is een pré. Je hebt uitstekende communicatieve vaardigheden en een passie voor klantenservice. Je bent in staat om een team te motiveren en te inspireren, en je hebt een oog voor detail. Daarnaast ben je flexibel en kun je goed omgaan met drukke situaties.

About the job

About Hotel TwentySeven

Hotel TwentySeven is a boutique suite hotel in the heart of Amsterdam, offering views of the Dam and Rokin. Guests enjoy a personalized experience, with hospitality at the center of everything we do. The hotel features the Michelin-starred Restaurant Bougainville and Bar TwentySeven. Our team works in a warm, welcoming atmosphere where every colleague is valued as much as our guests.

Role Overview: Assistant Front Office Manager

The Assistant Front Office Manager acts as a key point of contact for both management and the Front Office team. This position helps maintain structure and high service standards, ensuring smooth day-to-day operations. Working closely with the Front Office Manager, the Assistant guides and motivates colleagues, supports their daily tasks, and helps create memorable experiences for guests. Attention to detail and a genuine sense of hospitality are essential in this role.

Main Responsibilities

Motivate and inspire the team to maintain high morale, leading by example
Guide and support staff in their daily tasks
Prepare timesheets and departmental changes
Collaborate with the Front Office Manager to create monthly schedules
Identify and report development opportunities for team members
Provide guests with accurate information about the hotel and Amsterdam
Oversee the handling of concierge requests from hotel guests
Offer a warm welcome to guests in the hotel, restaurant, and bar
Manage guest check-in and check-out processes

Work Environment

Hotel TwentySeven offers a safe and supportive workplace where new colleagues are welcomed and encouraged to grow. Genuine hospitality and personalized service define our approach, both for guests and team members.

About Hotel TwentySeven

Hotel TwentySeven is een luxe suite boutique hotel in het hart van Amsterdam, bekend om zijn Michelinster restaurant en uitstekende service. Wij bieden een unieke ervaring waar gasten zich welkom en speciaal voelen, terwijl we ook een ondersteunende en inclusieve omgeving voor onze medewerkers creëren.

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Assistant Front Office Manager

Hotel TwentySeven

Full-time|On-site|Amsterdam, Noord-Holland, Nederland

About Hotel TwentySeven Hotel TwentySeven is a boutique suite hotel in the heart of Amsterdam, offering views of the Dam and Rokin. Guests enjoy a personalized experience, with hospitality at the center of everything we do. The hotel features the Michelin-starred Restaurant Bougainville and Bar TwentySeven. Our team works in a warm, welcoming atmosphere wher…

Apr 20, 2026

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Part-time|On-site|Amsterdam, Noord-Holland, Netherlands

As a Front Office Staff member, you will be the welcoming face of our hotel, responsible for greeting and checking in guests, while delivering exceptional service throughout their stay. Your role will also involve handling administrative tasks, answering phone inquiries, and providing guests with vital information. Collaborating closely with the Front Office Manager and your colleagues, you will contribute to a seamless guest experience.Key Responsibilities:Greet, check-in, and serve guests with a smile.Provide accurate information to guests regarding hotel services and local attractions.Answer phone calls professionally and efficiently.Perform various administrative tasks to support hotel operations.Check out departing guests and process payments accurately.Handle reservations and confirm bookings seamlessly.Communicate effectively with guests and internal departments.Identify and report any technical issues and manage guest complaints.Join us at Supper Hotel for a challenging position in a vibrant and creative work environment. You will be part of a young, enthusiastic team that values your initiative and offers great development opportunities.Do you have experience in the hospitality industry and are looking for an exciting weekend job? Apply now to become a Front Office Staff member at Supper Hotel!

Mar 30, 2026

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Front Office Associate

Hotel TwentySeven

Full-time|On-site|Amsterdam, Noord-Holland, Nederland

About Hotel TwentySeven Hotel TwentySeven sits in the heart of Amsterdam, overlooking Dam Square and the lively Rokin. This boutique suite hotel features 16 exclusive suites, a Michelin-starred Restaurant Bougainville, and Bar TwentySeven. The team delivers highly personalized hospitality, aiming to create memorable stays for every guest. New colleagues are welcomed into a supportive environment where everyone is valued and encouraged to feel at home. Role Overview: Front Office Associate The Front Office Associate is the first point of contact for guests and acts as a key link between hotel departments. This role is central to ensuring each guest enjoys a smooth, refined experience from arrival to departure. The position requires a strong service orientation and attention to detail. Main Responsibilities Offer a warm, personal welcome to guests upon arrival Assist guests during check-out, ensuring a seamless departure Serve as the go-to contact for guests throughout their stay Anticipate guest needs and respond with tailored solutions Coordinate and organize unique, custom experiences in Amsterdam and beyond Work closely with colleagues to deliver an unforgettable guest experience What Makes This Role Unique At Hotel TwentySeven, service, attention, and perfection are the standard. The team strives for the highest quality in every interaction, aiming for nothing less than a perfect 10 from each guest. The Front Office Associate plays a crucial part in upholding this standard, ensuring every detail contributes to a remarkable stay.

Apr 20, 2026

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Front Office Associate

Hotel TwentySeven

Full-time|On-site|Amsterdam, Noord-Holland, Nederland

Hotel TwentySeven sits in the heart of Amsterdam, offering guests a boutique suite experience with views of Dam Square and the Rokin. With just 16 exclusive suites, a Michelin-starred restaurant, and a renowned bar, the hotel is dedicated to delivering personalized hospitality and memorable moments. The team values both guests and employees, fostering a welcoming and supportive workplace. Role overview The Front Office Associate is the face of the hotel, greeting guests and ensuring their experience is seamless from arrival to departure. This position connects multiple departments and plays a key part in creating a refined, worry-free stay for every guest. Attention to detail and a genuine service mindset are essential, as the goal is to anticipate needs and exceed expectations at every turn. What you will do Welcome guests warmly at the hotel, restaurant, and bar Handle check-in and check-out for all guests Share accurate information about the hotel and Amsterdam Create and update guest profiles for tailored service Arrange exclusive experiences and services, both on-site and throughout the city Serve as the main telephone contact for internal and external calls Promote and sell exclusive TwentySeven products Uphold the hotel’s reputation for exceptional service and attention to detail What sets this role apart Every day brings the chance to craft unique guest experiences in a setting where service, precision, and high standards are the norm. The team strives for perfection and aims to deliver nothing short of a 10 for every guest.

Apr 28, 2026

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