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Associate Solutions Architect

TestBoxBrazil
On-site Full-time $36K/yr - $36K/yr

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Experience Level

Experience

Qualifications

The ideal candidate will possess a strong technical background, with expertise in designing and implementing solutions tailored to client needs. A proactive approach to problem-solving and the ability to communicate complex concepts clearly to diverse audiences are essential.

About the job

About the Role
TestBox is seeking an innovative Associate Solutions Architect to craft and implement impactful demo and proof-of-concept environments that enhance customer engagement and drive sales success. In this dynamic position, you will spearhead technical delivery, consult on engaging demo narratives, and leverage AI tools daily to optimize efficiency. We are looking for a self-starter who thrives in a collaborative environment spanning product, engineering, and sales.

Key indicators of success in the first 3–6 months include:

  • Leading customer demo/POC projects from initiation to successful delivery

  • Developing compelling demo stories tailored to specific buyer personas

  • Utilizing AI tools to automate processes and generate realistic demo data

  • Providing comprehensive documentation and technical tickets for repeatable processes

Key Responsibilities

  • Oversee end-to-end execution of customer demo and POC environments

  • Configure CRM and support tools with tailored fields and workflows

  • Simulate user interactions through automation, triggers, and AI-enhanced engagement

  • Guide customers on demo structure, timing, and storytelling techniques

  • Engage in agile practices (standups, sprint planning, retrospectives) and manage delivery timelines

  • Draft technical tickets and maintain documentation for consistent processes

  • Continuously seek AI-driven enhancements to workflow and output efficiency

Requirements

  • 3–5 years of experience in Solutions Architecture, Sales Engineering, Implementation, or a related field

  • Proven ability in technical documentation and ticket creation

  • Understanding of APIs, automation logic, and data manipulation with CSV/JSON

  • Experience in agile settings (standups, retrospectives, grooming)

  • Demonstrated proficiency with AI tools (e.g., ChatGPT, Claude, automation platforms) for enhancing productivity

  • Fluent in English (C1/C2) with excellent communication skills, both written and verbal

  • Candidates must be based in Rio de Janeiro or Niterói, aligned with U. S. business hours

Preferred Qualifications

  • Experience with cloud-based solutions and integrations would be an asset

About TestBox

TestBox is a forward-thinking company dedicated to transforming the way businesses demonstrate their products through innovative solutions. With a focus on customer success, we empower teams with the tools and techniques needed to excel in today's competitive market.

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