About the job
Join Our Team as Chief Nursing Services Manager
We are seeking a dedicated and experienced Chief Nursing Services Manager to provide leadership and oversight of nursing operations across our care clinics in Makati City. This pivotal role will ensure the delivery of efficient, safe, and compassionate care in alignment with our organizational goals.
- Leadership and Oversight of Nursing Operations
- Direct and support Nurse Supervisors and nursing staff throughout all clinics.
- Translate organizational objectives into effective nursing operations and workflows.
- Collaborate with cluster heads and clinic managers for standardized nursing service delivery.
- Governance and Clinical Protocols
- Establish and enforce nursing clinical care standards as per the clinical governance framework.
- Ensure compliance with national standards and internal guidelines for nursing practices.
- Lead integration of nursing roles in implementing clinical decision trees and care pathways.
- Workforce Planning and Staffing
- Conduct regular audits of nursing manpower and coordinate with HR for optimal nurse deployment.
- Manage duty scheduling and succession planning for nursing leaders.
- Implement mechanisms for workload balancing and productivity tracking.
- Patient Safety and Quality Assurance
- Champion initiatives for patient safety, infection control, and incident reporting.
- Collaborate with the Medical Ethics and Governance Committee to ensure ethical care delivery.
- Oversee audits of hygiene, sterilization protocols, and safe injection practices.
- Performance Monitoring and Patient Satisfaction
- Monitor clinical nursing KPIs to ensure high standards of care.
- Lead reviews and escalate systemic concerns regarding nursing practices.
- Professional Development and Training
- Design and implement a continuing professional development program for nurses.
- Supervise training for new skills such as ECG tracing and telehealth facilitation.
- Ensure competency-based credentialing of nurses in collaboration with the Learning and Development Team.
- Cross-Functional Collaboration
- Act as the primary liaison between nursing services and the Medical Director.
- Engage in executive meetings for service expansions and clinic accreditation.
