About the job
We are seeking a passionate Client Lead to join our team located in the heart of Eindhoven. You excel at building effective relationships with multiple clients, transforming ambitious plans into tangible outcomes, and exceeding expectations. Collaborating closely with various specialists within the team, you will be responsible for the results and client satisfaction of your accounts.
About 10XCREW
10XCREW is a rapidly growing scale-up in the dynamic world of e-commerce. We assist brands in developing and executing their direct-to-consumer (D2C) strategies. Our goal is to reach as many consumers as possible through all direct online channels, including major marketplaces like Amazon and Bol.com, brand shops, and social commerce.
We achieve this with the best specialists, advanced tools, and a 100% data-driven approach. Our specialists provide comprehensive support to our clients, from strategy and training to executing daily tasks that make every online channel a success.
Our services include search engine optimization (SEO), conversion rate optimization (CRO), and online advertising. We also assist our clients with customer care, feed management, and supply chain. Our extensive reporting suite delivers valuable data and insights that enable us to make a real impact.
Your Responsibilities
Strategy & Planning: As the primary contact, you will help clients develop, shape, and execute D2C strategies, aligning with their business goals and internal organization. You will connect client challenges to the services that 10XCREW offers with the aim of increasing customer lifetime value.
Performance Management: You will monitor KPIs, analyze data trends, and implement strategies to maximize results and impact.
Client Relationship Management: You will build and maintain strong, long-lasting client relationships through proactive communication and intensive collaboration.
