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Communications and Engagement Specialist

Wifinity Ltd.Milton Keynes, England, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

We seek a proactive individual with exceptional communication skills, capable of managing multiple projects efficiently. Experience in event coordination, marketing, or customer engagement is beneficial. Strong organizational skills and the ability to work independently while traveling are essential for success in this role.

About the job

About Us:
Founded in 2007, Wifinity was created to address connectivity challenges faced by our armed forces. Deployed in remote locations, reliable internet access was a significant hurdle, making traditional broadband solutions impractical. This challenge extends beyond the military to students in university accommodations, families at holiday resorts, and residents of shared or retirement communities.

Wifinity offers innovative connectivity solutions that deliver super-fast internet speeds, secure and private networks, and the flexibility of Pay As You Go and adaptable contracts. Our mission is to simplify connectivity for all.

The Opportunity:
As a Communications and Engagement Specialist, you will be pivotal in supporting Wifinity’s commercial objectives through extensive travel across the UK. Expect to spend four days a week on the road, managing your schedule autonomously. This role involves organizing marketing and engagement events, promoting our services, and being the primary point of contact for end-users at various locations, including launch events, industry expos, and Go-Live events.

Key Responsibilities:
Joining the marketing team, you will be tasked with:

  • Traveling extensively to customer sites, approximately four days per week.
  • Maintaining an organized calendar of events and supporting new site launches.
  • Promoting our services directly and providing hands-on support to end-users.
  • Ensuring marketing materials are effective and readily available.
  • Coordinating visit schedules and requirements for Wifinity representatives.
  • Collaborating with on-site management and customer staff, including marketing and sales teams.
  • Conducting research and gathering insights on market trends and customer feedback.
  • Collecting and analyzing end-user insights and feedback to enhance service delivery.
  • Undertaking additional responsibilities as directed by management.

About You:
We are looking for an enthusiastic individual eager to engage with diverse tasks and grow within a dynamic team.

About Wifinity Ltd.

Wifinity is a pioneering connectivity provider established to enhance internet access for those in challenging environments, including military personnel, students, and community residents. Our commitment to providing innovative, flexible, and user-friendly broadband solutions sets us apart in the industry.

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