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Customer Growth Assistant Manager

Love, BonitoMakati City, Metro Manila, Philippines
On-site Full-time

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Experience Level

Manager

Qualifications

We are seeking a passionate individual with a strong background in marketing and customer engagement. The ideal candidate should possess excellent communication skills, both written and verbal, and have a knack for data-driven decision-making. A proven track record in managing customer growth initiatives and familiarity with digital marketing tools will be advantageous. Additionally, candidates should be adaptable, proactive, and capable of thriving in a fast-paced environment.

About the job

About Us

Love, Bonito is the premier womenswear brand in Southeast Asia, dedicated to empowering women through style and confidence. Founded in 2010 in Singapore, we have transformed from a modest online startup to a multi-channel powerhouse with over 20 stores across Asia and a robust online presence.

As we embark on our next decade, we aim to expand into new categories, markets, wholesale partnerships, and strategic brand acquisitions. We are evolving into a next-generation regional consumer group, merging heartfelt values with high performance and innovative technology.

At our core, we are a dynamic team of builders, dreamers, and doers who believe that culture is more than just words on a wall , it's reflected in our daily actions. We thrive on curiosity, agility, and taking bold risks on ideas and people we believe in. Here, you'll join a community that challenges you to grow, empowers you to lead, and celebrates your individuality. Together, we are defining the future of Asian brands from Southeast Asia to the global marketplace.

Why Join Us?

At Love, Bonito, you will engage in more than just a job; you will contribute to a movement. We are building a lean, bold organization that thrives on passion and impact. Here’s what you can expect:

  • Purpose with Performance: We are committed to building a world-class Asian brand that competes on the global stage. We uphold high standards and operate with integrity, excellence, and a passion for customer service. Join us if you are dedicated to creating meaningful impact!
  • Real Growth: Our environment is dynamic and fast-paced. You will be encouraged to learn quickly, step out of your comfort zone, and collaborate with colleagues who both challenge and support you. If you seek a structured and comfortable setting, this isn't the place for you. However, if you are excited to build, innovate, and make a difference, we want you!
  • Culture at Our Core: If you value an authentic, no-corporate-BS environment, you will fit right in. We lead with empathy, celebrate individuality, and believe that great work stems from trust rather than titles. We cherish teamwork and effective collaboration, as we believe that together we can achieve more. If this resonates with your values, join us and become part of #TeamLB!

Join us as we redefine the essence of building a lasting global consumer group.

About the Role

In this role, you will drive customer growth across digital and retail touchpoints for Singapore and international markets, including the Philippines, Indonesia, Malaysia, Hong Kong, and beyond. Your primary focus will be on Omni Channel Communication (Email, In-App Messaging, Push Notifications, WhatsApp, Telegram, SMS). Beyond execution, you are expected to think strategically regarding customer lifecycle management...

About Love, Bonito

Love, Bonito is a leading womenswear brand in Southeast Asia, committed to empowering women through style and confidence. With a strong online presence and over 20 physical stores, we are at the forefront of the fashion industry, continuously evolving and expanding into new markets and categories.

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