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Customer Service Manager

Biffa LtdBarlborough, Barlborough, United KingdomNew
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in customer service management or a related field. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to analyze customer data and derive actionable insights. Proficient in customer service software and CRM systems. A commitment to continuous improvement and delivering results.

About the job

Join Biffa Ltd as a Customer Service Manager and lead a dynamic team to deliver exceptional customer experiences. In this pivotal role, you will oversee customer service operations, ensuring that our clients receive the highest quality of support and service. Your leadership will be key in driving performance, developing talent, and fostering a customer-centric culture.

About Biffa Ltd

Biffa Ltd is a leading waste management company in the UK, dedicated to providing innovative and sustainable waste management solutions. With a strong focus on customer satisfaction and environmental responsibility, we strive to make a positive impact in the communities we serve.

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