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Customer Service Manager

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

To excel in this role, you should possess a strong background in customer service management, with proven experience leading teams. A Bachelor’s degree in Business Administration or a related field is preferred. Excellent communication, problem-solving, and interpersonal skills are essential, along with a commitment to fostering a collaborative and supportive team environment.

About the job

Join SGS as a Customer Service Manager at our Perth Airport location, where you will lead a dynamic team to deliver exceptional customer support. In this role, you will be responsible for overseeing daily operations, implementing best practices, and enhancing customer satisfaction. Your leadership will inspire and motivate your team to achieve excellence in service delivery.

About SGS Australia Pty Ltd

SGS is the world's leading inspection, verification, testing, and certification company. We are recognized as the global benchmark for quality and integrity. With a network of over 2,600 offices and laboratories worldwide, we provide a comprehensive range of services to help businesses meet their compliance, quality, and safety objectives.

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